Northolt Road in Harrow

No windows or aircon the place was very dirty when we arrived, sheets were not changed and dirty towels left over from the previous people and was left about 40 minutes before we could get into the apartment due to wrong code to get our keys. No staff around to help out with anything we would not come back

What breakfast ? The place was not suitable for 20 days vacation. 2 nights the most. Please stop miss leading people about this place. The service and facilities does not exist. I wouldn't recommend this place to anyone.

Need decent bed and furniture. I have seen a lot better. Its a rip off

Nothing

Nothing no hot water at all no room service no tissue paper nothing didn’t send email for check in process the customer not pickup the call take so long time have took shower at my friends place is so annoying

Location

Bathroom was not clean

It was good price, cosy , clean

The lockbox did not work and I didn’t receive any check in instructions, and when we had to ring and ask, the code that they forgot to send did not work, so we were stuck outside for ages until someone gave us a master key (not anyone who put up this listing). If we didn’t have the help of the kind stranger we would have had to book somewhere else last minute and missed the concert we had booked. Ultimately disappointed :(

Close to the underground station, shops and restaurants (mostly fast food). It‘s not the safest area, but we felt comfortable enough with the security measures in place. Check-in was easy with the key left in a lockbox outside and clear directions to find the room.

Days 3 and 4 of our 4-day-stay, we did not have any warm water. The door to the balcony cannot be opened, which I understand due to safety reasons as the balcony is shared with other rooms and there‘s an unlocked door from the corridor to the balcony, but it‘s unacceptable to not be able to let in any fresh air (there are no windows). It‘s been over 30 degrees the whole weekend and the air conditioning did not work either. Fridge also not working. No hairdryer as advertised. No nightstands or closets/place to hang clothes (not even jackets), so not ideal for a longer stay. No place to hang towels in the bathroom. The room was clean enough, the corridor outside has obviously not been cleaned in a while with cigarette stumps and plastic lying around. Walls are very thin and you hear a lot from the other rooms. No shutters, only curtains, so in summer it‘s already bright early in the morning. Poor equipment: only one set of towels per guest, one roll of toilet paper, no broom etc. to clean the floor, only one dustbin bag. Attention: I did get A LOT of scam messages through the (seemingly secure) messaging system of booking.com - links to websites that at first glance seem legit but then ask for payment information. Do not click on those links! I did report them to the property but the messages did not stop.

Everything about the studios here, facilities and friendly helpfully staff

Booking.com add an £83 cleaning fee on booking which for 2 nights is just stupid! Considering in a studio you clear up after yourself........ not sure if that's Dandi or booking.com but added 25% to the fee which is outrageous

Good location, right next to bus stop and train station

Lack of organisation, I was left stranded at 10pm at night as there was no key left out in the lockbox. This was not resolved until 2:30pm the next day, again leaving me stranded with all my belongings after needing to check out of the alternative hotel. Was informed this night would be refunded and this has not. Very thin walls at the property, can hear everything going on in the hallway and in the adjacent rooms

Cozy room and near to station and stores.

No facilities, no clean, no storage in bathroom and no sweep for cleaning floor

Was located very close to the station

I booked for a week but had to leave after 4 days due to the fact that the unit was completely blocked toilet and shower water not going down sink blocked water leaking from toilet and running out unit door smell was very bad contacted them the same evening and nothing was done had to leave three days early and find other accommodation