Ensuite Double Room, by Swansea University, Sketty, R2

The bed was comfy but when I pulled the covers back there was something disgusting on the sheets sticking them together...don't even want to thi k what it was!

Worst stay ever!! Was totally blanked by host and wasn't sent the code to get in until 6-7pm even though check in was at 2pm so was left sitting outside for hours then the electric went off and wasn't able to get it back on all night so couldn't watch TV or make a cuppa or charge my phone so was left sitting in a room with just the main light all night!!! Rang the host multiple times to no avail...DISGUSTED!! ONLY BEEN GIVEN A FRACTION REFUND OF THE COST OF THE ROOM TOO!!!! Room was filthy too!!!!

Photos don’t really show the reality, avoid all what I can say

Unable to have a shower

There were no cooking facilities and we had difficulties finding somewhere to eat nearby. There was no signal on the TV or Wifi. The road was quiet at night but in the morning there was a big traffic jam. The shower room is very narrow.

The property manager and the staff were very friendly and kind. We extended our stay as well. Rooms are comfortable and location is brilliant.

We didn't stay, but there was no breakfast offered.

EVERYTHING !!! This place is a tip, and has no business taking money off unsuspecting travellers ! The place looks so uninviting that we searched the street looking for our booking, as we couldn't believe that it could be such an awful place. It reminded us of the Bates' house in the movie PSYCHO ! Very scary. When we eventually managed to operate the key safe with difficulty, and went inside where we found two dining chairs blocking our way in, and an open door to a room full of old doors and other bric a brac. The bed felt very uncomfortable and the sheet was torn and the pillows were old and lumpy. The bathroom was miniscule and the toilet was wedged between the shower cabinet and the washbasin, so almost impossible to access ! We went out to eat, as it was late and, during our meal, decided to book elsewhere as we couldn't face spending the night there, next to a room full of very loud people with shouting children, none of whom could speak English. When we went to collect our cases at about 10pm, we found a young Lithuanian lady outside, who was shivering, as she explained she couldn't open the key safe, and that no one had opened the door, despite her having banged on it and shouted for over one hour. We felt very sorry for her as she really didn;'t like it either, but therte was nothing we could do so we left. I have travelled all over much of the world, and this is one of the worst places I have come across. YOU HAVE BEEN WARNED !!!