The Windsor Apartment by GGE, Brighton Beach, Sleeps 4

なし

滞在できなかった。知らされた暗証番号では鍵を開けられず、ホストに電話しても通じなかった。メールも送ったが返信なし。 詐欺です。

This is a scam and doesn't exist

This is a scam. The property does not exist for booking. The lockbox was not present on arrival and no code sent for access. Telephone and website are fake. Booking.com had to refund us and we were left stranded with nowhere to stay.

Host didn't contact to provide lock box code. Did not answer calls or emails. Cancelled booking one hour after check in leaving us with no where to stay!!

I have paid to stay there. When I went to the hotel, I couldn’t open the lockbox to take the key with the pin they gave me because the room was booked again. I have stayed outside with two children in the middle of the night because I couldn’t find another place to stay.

Nothing

Not being able to even get the keys to get in. We tried to call the number given to contact owners and it said it couldn't take calls. We were freezing cold, and in the end we had to book in to a hotel instead .

Nothing at all as did not gain entry to the property !!!

No keys in the key safe and unable to contact the host and numbers provided unavailable and no reply to emails! Stranded in Brighton and had to find alternative accommodation

We couldn’t get in, there was no key when i tried calling the mobile number and head office number it said it couldn’t take calls at that moment. So tried emailing, didn’t hear back so we were stranded in Brighton.

Everything as we couldn’t get in!!! We’ve had no communication from golden goose estates. We want a refund on this booking

This is not a real property it is fake.

It is fake and they’ve stolen my money