[OFFICIAL] Desaru Villa Resort @ Arcadia

The property was conveniently located near the main town. Easy access to many shop and restaurants. The house was very big and comfortable. The host and housekeeping staff were very responsive and attended to our needs promptly. We had a great time and a comfortable stay!

Location close to shops and restaurants.

Our stay at this place was quite disappointing. The host was unresponsive on WhatsApp, making it difficult to address issues promptly. The sink was leaking, causing water to pool, and the problem was never fixed during our stay. Additionally, the toilet was not properly cleaned upon arrival. To make matters worse, the washing machine was missing, and it was only provided the next day after we requested it. The host failed to inform us about this beforehand. Overall, the property was not well-maintained or cleaned properly, which made our stay uncomfortable. Would not recommend unless significant improvements are made.

the house big

it standard villa. so dont expert u got a heaven villa. no swimming pool. dirty.

Owner very helpful and try to fulfill all our requests, very nice

The property owner change the book villa to replacement villa. Before checkin the respond from property owner is ok. After check out, no response. 1 day ready still No reply at all. Not sure the status of refunded secure deposit.