D35 - Chic Boutique Apartments by BQA

Bardzo dobra lokalizacja, fajnie zaprojektowane wnętrze.

Brak podstawowego wyposażenia w kuchnia: ostry nóż, suszarki do naczyń, brak krzeseł. Zepsuta żarówka w przedpokoju.

Only location

Hello, This apartment stay has been by far the worst accommodation experience we have ever had, and it is completely unacceptable. We arrived after our official check-in time on Wednesday 31/12 and immediately found that the bedsheets in the upper bedroom had not been changed, they smelled extremely bad and were clearly used. On top of that, there were no bedsheets at all for the sofa bed, which was supposed to accommodate guests. We contacted you right away and were told this was due to a laundry delay and that clean sheets would be delivered later that same day (31/12). Nothing was delivered. The following day, we had to chase you again for something as basic as clean bedsheets. Once more, we were promised delivery by noon, and once again, nothing arrived. This level of negligence is shocking. Additionally, the sofa bed is completely unsuitable for two adults, it is extremely stiff and uncomfortable, making it impossible to sleep properly. The apartment also had an unpleasant smell most of the time, adding to the overall discomfort and poor hygiene. For three days, we were left without proper bedding, without adequate sleeping arrangements, and without any real support, despite repeated promises. This is unprofessional, unacceptable, and far below any reasonable hospitality standard.

la posizione era comoda e vicina alle principali fermate di metro e autobus

siamo rimaste leggermente deluse perché non corrispondeva esattamente a ciò che avevamo visto sul sito