2 The Quadrant Luxury Apartments - Hoylake

Easy access to transport links

Problem when drawing the curtains, tend to get jammed

Proximity to everything

Bed could be better, only one window opened and had to ask a few times for confirmation due to face reg issues

Very comfortable and convenient for the parade weekend just gone.

Great location, close to station, many restaurants nearby and beach also just in walking distance!

Cleanliness Location

Foul smell in bathroom from drains Poor ventilation Poor snagging maintenance Parking not always available stated as allotted

Great location. Everything we needed.

The apartment was beautifully furnished and exceptionally clean

The apartment was cold and mouldy, and the host uninterested in fixing the issues. On arrival the apartment was extremely cold (12 degrees) and took 10 hours to warm up to an acceptable temperature (18 degrees). This was very stressful for us since we were travelling with a 4 month old baby and it was too cold for her to sleep. I lost a whole nights sleep the first night we were there soothing her and keeping her warm. Because the apartment had issues with water ingress and has been left at a very cold temperature for extended periods of time black mould has grown in the main bedroom. The water ingress must have been known as you could see where it has previously been painted over. We were therefore unable to use this bedroom the entire visit and kept the door closed due to health concerns for our small baby, this caused me a lot of stress and meant we did not get access to the entire space we paid for. I messaged the host who simply said they “had never been informed of mould”. After sending the requested proof I just never heard from them again about this issue. Not even an apology or acknowledgment that this is not the standard they would expect. The entrance to the apartment also has a leak coming through a light fitting which is a fire risk. We spotted this as we were leaving. I see other reviews raised issues about the cold and on google there are other bad reviews of the host company. It seems the host is not interested in fixed the issues raised by guests.