Poppy's on the Lagoon

Poppys was incredibly clean, well staffed and beautiful. We felt very at home at poppys and very safe. The staff were incredibly friendly and helpful whenever we needed help.

The breakfast was quite repetitive.

Great service, all the staff were amazing, always helpful and smiling. They go on and beyond to help.

No internet in the room And that they did not advise us before we arrived that we wouldn’t be able to swim because is polluted

Some staff were friendly

Some staff were friendly but one of the ladies at reception was annoyed that we organised our own driver and fishing charter. The same lady organised a drop off in town for us with her husband who charged us 4000VT for a 1km trip when previously we had paid only 700VT with a stop at the supermarket included

Staff were amazing lovely friendly helpful and accommodated my family of 14 in every way, we will be back

Nothing everything was amazing Only thing I would say isn't good is ramps to hotel rooms 20 and 21 etc not good for older people or injured

The staff were helpful and very friendly

Everything was amazing

Nil

The room was nice. Pools are good. The gardens are lovely Staff were fantastic. And they moved me after the first nite. The staff are very friendly and helpful. They even supported me to find other accommodation for my next part of my journey by making calls etc. I was very appreciative of this.

The mattress was way too hard in both rooms. I had to sleep on pillows on top of mattress. The breakfast was not good. You had no choice in what you got and they delivered it to the room. I let them know how strange this set up is. It’s not a good way to deliver breakfast to people. They need to change this if they want ppl to stay. And I found it very expensive especially seeing it’s low season.

The location was fantastic and the staff were exceptionally friendly. The Poulet baked fish was exceptional. I also liked that when we advised the staff about issues with the facilities, the issues were attended to.

We could have been advised that Spa and the gym were no longer in use. The maintenance of the 3-bedroom beachfront villa needs to improve. Lights need replacing, TV needs replacing, after 4 days of it not working, we find the screen is damaged. The doors need lubricating, and the windows need blackout curtains to prevent guests from being woken at 4am by bright sunlight.