Hay's Wood Retreat - Holiday Lodges

Quiet and relaxed location, clean and spacious lodge with good facilities. Staff were all great.

Could have provided shower gel not just hand wash. If it was possible, log burners would be great in the winter.

Location was great. Nice walks around the site as well. Hot tub & egg bbq were brilliant additions and worth spending the extra money on.

We had 2 lodges and the luxury was by far the better (facilities, cleanliness & air con). No air con in the 4 bed on a very hot week became a little uncomfortable. But room sizes were great in both. Could do with a super deep clean (kitchen floor super dirty, fake eyelash in the hot tub and old contact lenses on the bed head).

Great location. Lots of green space for our children

Lodge booked for 2 days to accomodate 8 people. Advertised "with patio furniture" but supplied with small single table and one patio chair. Staff unable to rectify until next (and last) day. Also accomodation not cleaned to standard with crisps and empty packets left on one bedroom floor. Lodge itself was very hot overnight and in the morning, we were advised we couldnt adjust the air conditioning "as everything is turned off." In general, Lodge presented as "tired" and in need of general refurbishment / tidy up.

We loved everything!

The whole environment was beautiful, we felt really great there, it was peaceful, and we just enjoyed nature and relaxation.

The accommodation was clean, but it could be improved with a few small things. It needs more thorough cleaning; we found a lot of cobwebs, for example, behind the room doors. The faucets were loose and unstable. Having separate hot and cold water taps is a bad idea because you have two different taps. The hot water was scalding hot, making it impossible to wash anything by hand in the kitchen. Replacing them with a single mixer tap would easily allow guests to regulate the temperature. The bathtub was beautiful but impractical. There was no shower hose, so it was impossible to take a shower there. As a result, 7 adults and 2 children had to share a single shower cubicle, and the bathtub was not used at all.

Lovely natural setting, really nice lodges which are well set up for a good stay. Really liked the wet room and additional bathroom, ideal for family. Very comfortable beds. Lovely to have the covered area at three front of the lodge so you can enjoy being outside even if it’s raining.

Nothing

Such a peaceful location. Walking in the woods and seeing squirrels , rabbits and baby deer was a highlight . The lodges were clean and very comfortable.

There was nothing we didn't like. The following is just our random thoughts, we truly loved our stay : As someone who lives on the other side of the world it was a little tricky for us , as we couldn't just pack extra dishwashing liquid , tablets , toilet rolls , garbage bags etc from home , so anyone else who isn't a local UK resident please keep this in mind. Adding some board games or puzzles might be a nice addition to the lodges.

Peaceful, beautiful, well-managed - a true retreat.

Nothing. It was all great.

Very clean and in peaceful location

Needed larger fridge

Area and Space

No Facilities for Hot Water only 2 Person can take bath with Hot water