Stunning 2-bed Town Centre Apartment - Hosted by Hutch Lifestyle

The location is fantastic and every room is generously proportioned. Nice that there’s a dishwasher and washing machine.

That you have to travel across town to pick up and drop the keys.

Second time stayed here. Apartment is lovely & exceptionally clean. Two friends so a bedroom & bathroom each! perfect. central location.

The key collection has changed. The garage you go to is about a 10 min walk from Apartment. We didn’t have a car. So walking in rain with cases not ideal. Also which made it worse the code was only given 20 mins before hence we didn’t get into apt by 2pm which we had paid extra for. Once we established the correct box station getting the key easy- however the drop off took us longer as wasn’t as easy . When only staying two nights you want check in & out as easy as possible.

Excellent location and outside space

Lack of air conditioning. No windows .Apartment External doors onto outside area had to be closed at night for safety as apartment terrace is accessible to other residents/ visitors .

The location.

Check in was awful. We could not find the flat and when we called, the staff weren’t even sure. No windows in the 2 bedrooms but doors that open into a common outdoor area. This meant we couldn’t leave the doors open at night and with just a fan, it was unbearably hot and stuffy when we stayed for 5 days in July. Full length bedroom mirror fell off the wall and could have caused a nasty injury. When we checked, it had been stuck on the wall with 2 pieces of tape. Check in time is late vs most places at 4pm, and check out time is early at 10am. Every other property we’ve stayed at in Europe, Asia, and London is flexible enough to provide some extension to their checkout time but this property was entirely inflexible and wanted extra $ for every hour we stayed.

Good central location. Nicely furnished. Roof terrace

The key collection and return is inconvenient (a 0.5m round trip from the apartment) and the instructions for return were inaccurate so a real pain! We wasted 15 minutes trying to return the keys at the lock box. We did let the hosts know so hopefully that will be resolved. The apartment was incredibly hot. As there are no windows, only doors that lead out onto a shared roof terrace, we had no ventilation at night which was really stifling. There was no cafetière or teapot - we went and bought a cafetière so we could make coffee. The apartment needed a better clean. On the surface it looked ok but the skirts, blinds, corners, bathroom floor etc were really not that clean. It’s a shame as the apartment is nice but it could be better. It after all is not a cheap stay. I agree with other reviews re the very strict instructions re arrival and exit. It doesn’t feel very welcoming and if you arrive ahead of time at all then you won’t get in as the instructions for key collection don’t get sent until the last minute. 4pm check in and 10am check out is tight by anyone’s standards. And just as a belt and braces there is a big sign on the front door reminding you to get out by 10am! It’s a bit much.

My friend collected the keys on my behalf and let us in when we got there

The property itself is one of the more comfortable and spacious places I’ve stayed at in the UK — centrally located, with ceiling fans in both rooms (a rare and welcome feature). It’s clean, well-presented, and well-suited for families. So, full marks for the space and location

Unfortunately, the management left a lot to be desired. The check-in process was unnecessarily rigid. The QR code for entry was sent just 5 minutes before 4 PM, with absolutely no flexibility. For families traveling long distances — even across continents — this made arrival unnecessarily stressful. Early check-in is charged at £10 per hour, which wasn’t mentioned anywhere during the non-refundable booking process. Check-out is at 10 AM sharp, and they are extremely strict about this. I received four texts and two emails reminding me of the check-out time during a 5-night stay — it felt excessive and borderline intrusive. The key pickup location is about 700m (a 15-minute walk) from the property, which is very inconvenient if you’re arriving with luggage or children. On arrival, there were some basic supplies missing: • No hand soap • Only 2.5 toilet rolls for a family of four staying 4 nights • No toilet roll holders in either bathroom • No body wash in the second bathroom • No cooking oil (perhaps standard, but worth knowing) Finally, the welcome booklet encourages honest reviews but includes a somewhat guilt-inducing note about how negative feedback can hurt their business — which felt unprofessional.

This apartment is really beautiful, very clean, the communication, for keys ect, is easy, i cannot recommend it highly enough . Perfect