Sea View 4 Bedroom Property in Mumbles

Excellent location, easy walking distance to both the town and the pier. Lovely view across the bay. Comfortable bedrooms with good storage. Upstairs bathroom was a bit tired but had a good shower with plenty of pressure and hot water. It does not have dedicated parking but we had no problems finding parking nearby.

The kitchen and bathrooms are a worn and in need of updating. The downstairs bathroom was very damp and had an unpleasant smell so we did not use it. This wasn’t helped by the old smelly mop that was in there. The kitchen does not have enough crockery or cooking pots and pans to be fully self catering, especially if there are seven people staying however there was good fridge space .

Mumbles

I would really think twice before staying here. We booked the house and they said we hadn’t paid for enough people. That’s why most of the beds were unmade and had no towels etc. We thought we booked the entire house - but okay. We will pay for the bedding towels cleaning etc. we agreed to do this. I Heard nothing. Bought our own bedding towels cafetière etc.. We had also mentioned that the pans were terrible and the oven was broken and unworkable. There were also full bags of rubbish outside and many things needed taking care of. Nothing happened. This company is a disgrace. My sister left in the end. No washing machine - no support or back up - yard full of trash … yuk. Broken utilities - no washing machine - it was FILTH. Don’t bother guys. They don’t care.

Fabulous location. Well maintained. Comfortable. Staff being available to contact (via WhatsApp).

No welcome pack or information folder with collective instructions for the various items available to use in the house. Had to work out on own. (E.g. dishwasher, heating, router)

Location Size

No instructions for oven. Can't open bottom windows. Can see Damp. Heater kept coming on.

Beds were comfortable and linen clean and fresh

The joining instructions weren’t very clear. It gave a code for a key safe, but there are two on the side of the property. The incorrect key safe has the code provided set, so clearly someone else didn’t know which to use. The Wi-Fi instructions simply said password on router…this would be fine if Router wasn’t 7ft in the air. Useless for any elderly guests. How hard is it to put this info on display on a poster in the house? Most of the external walls have evidence of damp and mould throughout. Thankfully we had no children with us, but if we did this would not have been acceptable. There is a mop left in the downstairs shower that absolutely stinks. Not sure when the head was last changed or even disinfected? Finally there are works taking place directly opposite the house which meant the car park described in the property details was closed. Fully appreciate that KG have no control on this, but it would it would have been courteous to make us aware in the arrival instructions.

Location was great with lovely views. Very clean and nicely furnished.

It would have been great to have a manual to work the complicated oven.

Beautiful property in an amazing location. The property was exactly as advertised and was like a home from home. Came will all facilities you'd expect plus a few extras. Would stay here again definitely.

Struggled a little with the boiler, initially couldn't get the heating on or have hot water but resolved amongst ourselves without having to bother the hosts. Not the fault of the hosts just a whole area issue of parking. The parking opposite is currently closed due to maintenance on the prom and parking very expensive in all car parks near by.

Large well decorated property with good kitchen equipment, TVs in every room and excellent comfortable beds. Great restaurants and bars nearby, and stunning views.

No garden but not important as right next to the beautiful beach!