Le Journey Luxury Cruise

The cruise ship was perfect, small and intimate with exceptional facilities. Our room was amazing! We managed to get the room facing the front of the boat it was perfect!

Nothing

Cabins were beautiful and clean. The facilities were great and the food was amazing!!

Nothing!

The crew were very friendly,helpful and professional Despite a bit of a language barrier

The staff were absolutely amazing, so kind and helpful.

The pictures do not match up to the actual ship you get, so check carefully before you book what you’re actually going to get.

It was a good experience and they food and staff were very nice. But a few more outdoor activities would have been better considering the amount paid for the cruise experience.

Ha Long bay itself is stunning. Be prepared for lots of boats all doing the same thing, but there's a reason for that. The staff on the boat were terrific, happy, enthusiastic and very keen to please.

There is a mismatch of expectation to reality with the pictures currently on Booking.com. To get on that boat with those rooms, you have to book the suites. The double rooms are on a smaller, less glamorous boat. The company have recognised the issue and are both dealing with it and apologetic for the mis information. They handled the issue well and personally came to see me to convey their apologies for the misunderstanding.

Staff were very kind and helpful. Rooms were spacious and very comfy. The tour itself felt very rushed and like ticking off boxes but we all had a nice time.

Something they don’t tell you before taking a cruise from Halong Bay is that the boat actually stays stationary most of the time — I’d say around 60% to 70%. It’s also parked right next to many other cruises, which takes away from the feeling of being surrounded by nature. A big disappointment was the sea itself: it’s quite dirty and has a bad smell. It’s not suitable for swimming, even though many of the packages promote activities like kayaking and swimming. In reality, the water smells really unpleasant and is polluted due to the waste from the many cruises in the area. Getting to the cruise takes a long time. We left our hotel around 7 or 8 a.m. and didn’t get on the boat until 1 or 2 p.m. So if you stay only one night, you really only get to enjoy the afternoon, and the next morning after breakfast, it’s already time to leave. We were welcomed with a delicious buffet, which gave us high hopes for the food. However, the other meals were served at the table and didn’t meet our expectations — neither in taste nor quantity. The bathrooms were a bit uncomfortable and quite small. On the positive side, the staff was incredibly kind and attentive — that was definitely the highlight. Drinks on board were quite expensive, and overall, we felt the experience was just average. We would rate it 3 stars.

The likes were the food on the boat and the scenery. The dislike was getting shafted on the room we booked and then getting bribed to give a 5 star review.