Little Dockray Two-Bedroom Apartment Centre of Penrith

Nice carpets in room and staircases

1. The entrance passage way was narrow, damp and smelly. 2. There was an innecessay and hazardous 1-step well (depression) between the passage way and the stairs, causing my wife to trip and fall. 3. There was no hot water for shower and taps! No response when I tried to contact host and booking.com.

The entrance is worst and the apartment style looked so weird. Entrance is Soo bad and it felt unsafe

Communication could have been better. Difficult to get hold of host. No hot water

Very central location..would be good for a couple, or a family with younger children

Only 1 bathroom for the flat...which had to be accessed through one of the bedrooms....not good for couples traveling together.....was there on a Sat night and the noise from Pub leavers etc was very noisy....they have no control over that but be warned, it can be very loud

Nothing

Entrance. Key in locked box which too an hour to open. No reply from hosts after several phone calls

Perfect little apartment for myself and my 2 granddaughters ,

Nothing

Excellent central location, well-equipped kitchen, comfortable beds, good towels, cosy living area.

The entrance to the property is down an unwelcoming alleyway, with a metal security door at the end, though once inside the accommodation is light and pleasant. There are are 3 flights of stairs actually inside the flat, which was unexpected, (though I knew it was 'accessed by stairs', which I'd thought meant outside) and made getting luggage up and down difficult for me as I walk with a stick. There was no internet/TV throughout our entire stay which spoilt some plans. The only bathroom/loo is in the top bedroom, not just adjacent, no good if you travel with anyone except close family. The information in the folder should be more detailed about e.g. the hot water booster system, and the heater in the main bedroom wasn't working.This is potentially a lovely flat, shame it didn't quite get it right for us.

Good location in the centre of Penrith, good kitchen facilities and comfy beds

WiFi didn't work and there was NO hot water which was extremely disappointing, my husband and I got back to the apartment after a 8 hour hike in the lakes and all we wanted was a warm shower! We complained to the host about the WiFi and the hot water but they were very slow in coming back to us and we were left having freezing cold showers. On the second evening a maintenance provider called us and gave instructions of how to reset the hot water system, this worked but it took a good 2 hours for any water to come through. The man was very polite and apologetic and did offer us a partial refund but we are yet to see any funds returned to us. Unfortunately we would not stay at this apartment again.

Clean and tidy

Stayed for work. No internet, therefore no TV, in mobile phone black spot. Felt cut off. Contacted the owner several times who offered me £10 discount for the lack of internet. Never received the discount. Also lots of very steep stairs with a tricky bend at top. Only access to the only bathroom via one of the bedrooms.