Central Cottage, Hot Tub

The beds were too short and you could feel the springs ! The springs in the sofa were also uncomfortabl

Only a short walk from the theatre and the lovely city centre. Quick responses to our messages and questions. A good price. Most of the facilities were great - we didn't use the hot tub as we weren't there long, but it was tempting. Nice to have a bath, and lovely shower :-)

A few small things: no handle on the middle floor bedroom door; bathroom door doesn't close; would have liked an extra blanket, and some tea / coffee / milk sachets in the kitchen; the stairs for that top floor bedroom are an accident waiting to happen...

The location is excellent with everything within easy walking distance.

Service from the owner was poor. Advert says free parking. Owner sent a picture saying there would be a free parking pass in the property but there wasn't. I messaged and was told resident parking passes are done online & they requested my registration. I asked for proof it was booked but they then sent me a picture of a local office car park telling me to park there. I queried the confusion but they said they rent a space. Total misinformation and I'm dubious of it. I had to specifically request the code for the key safe as it wasn't offered. The cottage was grubby and pans, utensils and crockery (the minimal they had) were dirty and had to be washed before use. 3 dinner plates, 1 chipped. Small, plastic, dirty wine glasses, one ripped. Mismatched mugs. No grill pan. Oven and tray full of the last person's leftovers. The sofa in the lounge converts to an additional bed so when sitting on it all that you can feel are the wires underneath. The door to the back garden was locked and no key left. Goodness knows what would happen in a fire. It could be so much more but is uncared for, unclean and the information/service was abominable. Seeing unopened bills and letters in the cupboard, dating back years, tells you how much effort they put in. We will visit Stratford again but will stay anywhere but here.

Nothing It’s a dirty townhouse

Unfinished unclean Didn’t see the hot tub is £50 extra on the advert No problem but we couldn’t sit in the garden on sunny day unless we paid the £50 Tv useless

The location is amazing, hot tub is an obvious highlight, the house is cute and cosy! Garden is stunning.

Could be cleaner in the conservatory...But not terrible. No welcome package or even basics such as tea, coffee etc bit of a let down with the price you pay. But it's a charming little house and we did enjoy our stay!

Nothing

It was a disgrace the state of the place dust and grime everywhere, I messaged the owner about it, cleaner come didn’t do a lot, then they kept are deposit say we made a mess