Low Wood Bay

Lovely spa with a good amount of space and not too crowded. Hotel generally was pleasantly decorated and lots of places to sit / have a drink. Food at the W was good, as was breakfast. Room was fine.

Residents are second class citizens. You pay circa £400 for a standard room......yes the hotel is of a good standard and the location is fabulous, but you only get very limited access times to the spa, unless you pay extra. You also have to pay an outrageous £12 per day for parking.

Beautiful location and the Spa

Everywhere just lacking finesse, service . Everything there to make it a great hotel and a wonderful experience but the service and finish just not there.

Loved it all , the service , the rooms, the food and the spa

Every think. Infinty pool was btillant and the views. Wow!!!

Location and view were amazing. Reception staff were very pleasant as were the bar staff. Relaxing stay.

Lack of attention at breakfast. Ordered tea with serving staff, none arrived, there were slippers missing for going to the spa, therefore we didn't venture over there. There were dirty trays outside our room which hadn't been cleared from room service and the cleaning staff were very keen for us to leave on the last day, with all their equipment blocking the exit route.

The room cleaners were very nice.

This was a reminder not to believe the photographs - the location is right on a very busy road - not at all the calm promised by the photos - the cost of the room is far from commensurate to the quality- the room is tiny (!) the light switches don't work properly- the glass on the bedside tables slides around almost slipped off and smashed - the bedside lights don't work - the light switches are some job lot someone was scammed into buying they don't work they have dimmers built in that don't function correctly - there was mold around the inside of the window- (that didn't open) they put us in a room directly opposite a service cupboard that I specifically requested not to have a room by access doors, service cupboards etc. - they changed it but with no apologies at all just a dead face - the vibe from most of the staff is not 4 star here - ( I will edit this as I had a great experience with the indian(?) sorry don't know her name - woman at reception - she was super professional ) otherwise it feels like a towny seasonal workers at a b&b - if we were paying 100 a night you'd expect it - not 450 a night - the Wi-Fi flat out doesn't work! (I am writing this in notes now so I can post this when I leave!!) heading to a massage in a moment - we will see ....later the WiFi finally worked after many attempts and trips to the front desk and help from the afore mentioned woman - but was still weak - spa huge disappointment - massage was decent but hotel guests have to pay an additional £70 to use spa facilities !?!?finally the FOOD. Yuk the worst meal I've had in years - for 156£ - listen I travel widely live in nyc and Mallorca and I can adjust to local cuisines - the mushroom parfait looked like an elephant did his business on my plate - rubbery fish - 16£ for one overcooked scallop - the wine was good but over priced - shall I go on ?