Thirlmere 4 Luxury Lodge at White Cross Bay Windermere

Lovely lodge. Very clean and modern. Great location

Mattress not comfy so we didn’t sleep very well

Very modern, clean and spacious. Ideal for a family of four.

Just arrived home from the property. It was spacious, very clean, lovely location and comfortable. There is a pool onsite, a bar, the lake is just steps away and the property felt homely.

We booked this lodge on the basis that it had a bath as it had no hot tub. The bath plug and bath handle was broken so we couldn't use the bath at all which is so poor as it's an essential when paying so much money. We did raise this to the owners twice before they came out to have a look but sadly it wasn't fixed in time for our stay. It's not good when charging people an expense. I don't really see a justification for it.... the internet is poor - don't expect Netflix or any of the tele apps to work - they won't. Toilet seat was broken and the front door was faulty. It’s a lovely place however they need to keep up with the maintenance issues which appear to be highlighted months prior.

Our second visit. We were here 3 months ago. We simply love the lake location and beautiful surroundings. The bright and airy accommodation and contemporary facilities. The convenience to local towns and amenities. The peace and quiet.

Broken dishwasher door - it literally fell off in my hand Broken bath handle, unsafe Broken blind catch in twin bedroom Broken key safe Broken / unusable washing machine Dirty carpets Worn out mattress on double bed - could feel the springs and it is totally flat Absence of cafetière for breakfast coffee - we don’t need a complicated coffee machine Table mats required to protect the furniture Lack of cleaning materials and a spare dustbin bag which would have been most useful Poor internet connection- keeps dropping out There is a barrier to the site for which you need to obtain a combination number from the resort office. We were not informed of this with our arrival information.