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8.3 / 10 Guest Rating

Ocean Plaza by Zamá Homes

Avenida 1 Bis entre 12 y 14, Playa del Carmen, mx

Ocean Plaza by Zamá Homes - main view

About the Property

Luxurious Accommodation in Playa del Carmen

Rooftop Pool with Stunning Views
Experience a relaxing stay at Ocean Plaza by Zamá Homes, where you can unwind in our rooftop pool while enjoying breathtaking views of the city.

Fully-Equipped Apartments
Our apartments are designed to provide the utmost comfort with amenities such as a kitchen with modern appliances, free WiFi, and family rooms for a memorable stay.

Convenient Location
Located just 600 meters from the center of Playa del Carmen, our property offers easy access to popular attractions like Playa del Carmen Beach and Playacar Beach, ensuring you have a memorable vacation.

Book your stay at Ocean Plaza by Zamá Homes now and indulge in a luxurious experience in Playa del Carmen.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property issues invoices to the guest upon request in a period between 30 and 60 days after check out. This is an ocean front building. The building has a common pool shared with other guests of the building you can use from 10:00 a.m. to 8:00 p.m. We have guard at all night. There is massage tent on the beach. There is parking boats in front of the building, the beach isn't swimmable. The building is close to the club’s street, could be noisy. The beach is constantly changing, mostly it is small and sometimes with seaweed. Smoking in any room will incurr a fine of $200USD The elevator in the building has capacity for 2 people Notice for Last-Minute Bookings: For last-minute bookings, please note that we need an additional 2 hours for check-in, between 15:00 and 17:00, to ensure the unit is fully prepared for your stay. If you inquire before your check-in time and the unit is ready, we’ll be happy to accommodate an immediate check-in. If you’re arriving after 17:00, the unit will be ready for check-in right away. **Important notice** Maintenance work in the building from June 19 to 21, it can be noisy POOL MAINTENANCE: From May 25th to June 13th- Pool NOT available nor accesible for guestsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent86 verified reviews
AI Summary

Guests highly rate the clean and spacious rooms and frequently praise the helpful staff.

Categories

Cleanliness7.1
Service9.1
Location8.7
Room Quality8.1
Amenities8.1
Value for Money8.4
Food and Beverage8.4
Overall Experience8.4

Select topics to read reviews

F
fernandouyUY
Verified booking
extended_group
Standard Room
Stayed in Jan 8, 2026

"Exceptional"

10.0
Helpful?
O
OrtwindeDE
Verified booking
extended_group
Standard Room
Stayed in Jan 6, 2026

"Not fair how you advertise…."

5.0

Beach and Pool .., this is a bad joke… the Pool is inside the house . Comfortabke like a Garage for Cars. The Beach doesn t exist . 3 Meters Sand and then the Harbour . Nobody wants to swim here.. this is no „Beach“ . Half the Money would be ok. It is clean and big. But this Makes no Holidayfeeling . Half the Price would be ok . We payed over 200 Euro for one night…. Better spendet your money at a Real Beach… Ortwin G from Germany

Helpful?
A
AlessioitIT
Verified booking
family_with_children
Standard Room
Stayed in Jan 5, 2026

"Very Good"

7.0
Helpful?
F
Flores QuesadacrCR
Verified booking
extended_group
Standard Room
Stayed in Dec 19, 2025

"Todo muy bien hasta que nos culpabilizaron de algo que más bien nosotros les reportamos"

6.0

La ubicación y las instalaciones

Parte del servicio al cliente de uno de los puntos de contacto del alojamiento, ya que insistió en que se nos ejecutará un cargo por daños a unas sábanas de una cama que más bien nosotros les reportamos que se encontraban sucias, aportando videos donde se evidencia una gran mancha vieja como de sangre y cabellos largos como de mujer. De hecho, las cobijas que estaban en el closet y que colocamos encima de las sábanas sucias también tenían residuos de cabellos, y de igual manera se les compartió un video de ello durante nuestra estancia en el apartamento, por lo que casi se podría ver como si se tratase de un tipo de scam para sacar dinero.

Helpful?
M
Miguel AngelesES
Verified booking
extended_group
Standard Room
Stayed in Dec 15, 2025

"Correcta"

7.0

La hubicaion

Todo correcto.

Helpful?
D
DorianaitIT
Verified booking
family_with_children
Standard Room
Stayed in Dec 6, 2025

"Foto un po' ingannevoli"

7.0

Struttura pulita, grande e comoda.letti molto comodi e biancheria pulita.

L'appartamento avevo un forte odore di umidità, e i pavimenti erano molto rovinati La parte della cucina non era abbastanza pulita La piscina era piccolissima e non pulita La spiaggia era inutilizzabile perché piccolissima, sporca, erano attraccate delle barche e sotto alla sabbia era pieno di sacchi frangi onde

Helpful?
J
JenniferusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 4, 2025

"Exceptional"

10.0

El personal era servicial, la limpieza excelente ubicación perfecta y la habitación frente al mar de 3 habitaciones me encantó la doble altura

Helpful?
C
CarrascoarAR
Verified booking
family_with_children
Standard Room
Stayed in Dec 3, 2025

"Exceptional"

10.0
Helpful?
M
MamadoufrFR
Verified booking
extended_group
Standard Room
Stayed in Nov 26, 2025

"Honteux"

1.0

Établissements à fuir, les propriétaires ne font absolument pas preuve de professionnalisme. Un arbre du parking privé de l’établissement est tombé sur notre véhicule de location et nous n’avons eu aucune aide ni soutien de l’établissement et ce malgré les nombreuses relance de notre part et de Booking.com et cela a été expliqué par le fait que l’établissement ne disposerait pas d’assurance. Honteux !

Helpful?
L
Luiz HenriquebrBR
Verified booking
family_with_children
Standard Room
Stayed in Nov 21, 2025

"Exceptional"

9.0
Helpful?