The Grey Gull Hotel

The helpful staff who swapped our room for us, as our first was awful. Convenient location for next day ferry.

WiFi poor, first room option awful and no lift, food breakfast was terrible, cold and poor quality. Shower was barely a trickle and bed was small and short for a double.

Die Lage!

Die Zimmer sind sehr klein! Es war teilweise sehr gestopft.

Love Argyll, but won't be back to hotel

Waiting six hours to get room provisions replaced and room not clean. 4pm to 10pm. Toilet seat broken and shower head filthy. Bin full of rubbish, shoes left in room. Dirty cups with no tea bags or biscuits. One staff member on in evening for bar and reception, surely this is a health and safety issue. Also no space in car park, not the first time to have this issue at the hotel.

Location is fantastic.

Dated hotel, poor facilities, however the staff were fantastic, friendly and welcoming.

the breakfast was good.

a teapot and coffeepot at the table would have made breakfast so much better.

Small but comfortable bedroom, comfortable bed, good tea/coffee making facilities. Bathroom was fine with a good, hot shower. Mostly friendly, helpful staff - especially the manager who was welcoming and had organised an entertaining (optional) quiz evening for the restaurant guests. I was expecting to pay extra for breakfast but it was provided free of charge.

In places this hotel is quite jaded and seems somewhat run down. The exterior is not very welcoming, with flaking paint and some rotted window frames. Inside it felt better and clearly some work has been done to improve the furnishings and decor. However in my room the heating would not have been adequate in cold weather and the window blind was full of holes. It was difficult to find how to regulate the shower water temperature, which at first was scalding hot. The room I had booked did not have the promised sea view - the view was onto an overgrown garden - but this didn't matter as the bed was comfortable and I got a good night's sleep.

Believe recently took over and going through some much needed refurbishment, the breakfast was very good, the staff very friendly, location is nice with views of the loch. Bed although hard was surprisingly comfy and had 2 excellent nights sleep.

Room was a little cold the first night, electric heaters not always the best but was fine the 2nd night.

Location, bar and restaurant, evening meal, staff, newly refurbished bathroom,

Communal areas tired