Darwin Stays - Service Accommodation in Newcastle under Lyme City Centre

The bathroom can be better with some renovation. The cupboard is some cracks. The toilet tissue holder is loose.

Good location

Noisy room

The locality of the property was great

The room was very tired. There was no toilet tissue and the bathroom cabinet was peeling. More of student digs really. The kitchen was in need of a real deep clean, the oven in particular, so we didn't use that facility. Thankfully plenty of eateries in the area, so we didn't go short.

Nothing

Everything

Our room was already being used by another guest so we had to find emergency accommodation elsewhere. We booked a double room however were given a single room. When trying to request a refund through booking.com, the owner has stopped answering booking.com calls so we can’t get our money back.

The communal kitchen could do with a clean as there was food in the fridge that was well out of date

It wasn’t easy to find, when we found it, there was nobody there, we phoned several times, but nobody picked up the phone, after a while we tried again, at the end we have to look for another accomodation, so we want our money back !!!!!!!

Location decent, bed comfy.

Not clean or fresh looking, lacked basic facilities like toiletries in bathroom which even after I asked about it nothing was done, coffe cups were stained and didnt look clean. Noisy at night due to bars on high-street. Very overpriced for a basic bedsit and would not recommend it.

Location was great.

There was an awful smell in the bathroom. Had to buy air fresheners to cover it! The shower door was broken. Also, the contact phone number is no longer associated with the property when I called for directions. This was concerning. If I had been on my own, I wouldn't have felt safe there. More secure door locks are needed. The standard of the accommodation should have been better for £97 per night.