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8.4 / 10 Guest Rating

The Undercoft stylish and elegant private studio at The Old Church House central Frome

The Old Church House, Church steps,, Frome, gb

The Undercoft stylish and elegant private studio at The Old Church House central Frome - main view

About the Property

Luxury Historic Studio in the Heart of Frome

City Views and Inner Courtyard Oasis
Experience the charm of The Undercroft with city views and an inner courtyard oasis. Enjoy the terrace and patio while being just 12 km from Longleat Safari Park.

Pet-Friendly and Allergy-Free
Bring your furry friends along to this pet-friendly holiday home with free WiFi. Rest assured in the allergy-free, non-smoking environment of this 1-bedroom accommodation with a kitchenette and flat-screen TV.

Convenient Amenities and Nearby Attractions
Indulge in complimentary wine, champagne, and chocolates while relaxing in the walk-in shower. Explore nearby attractions like Longleat House and the University of Bath, with Bristol Airport just 47 km away.

Book now for a memorable stay at The Undercroft!

Facilities & Amenities

Parking
Non-smoking rooms
Terrace
Pets allowed
Luggage storage
Non-smoking throughout
Physical distancing rules followed
Cashless payment available
Contactless check-in/check-out
Free wired internet

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent104 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the helpful property owners.

Categories

Cleanliness7.5
Service8.9
Location9.0
Room Quality7.9
Amenities8.5
Value for Money8.4
Food and Beverage8.5
Overall Experience8.4

Select topics to read reviews

A
AlisongbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

9.0

Lovely quaint accomodation, great location within Frome.

Literally the only thing i would change here was the fridge!! Maybe think about putting a full size fridge in the cupboard space under the kitchenette. We had 2day tickets for longleat and would have liked to have taken picnics and a full size fridge would have enabled us to freeze ice packs in the ice compartments and store food. Unfortunately we couldnt do that with counter top fridge. This is not a critisism, just something maybe to considet. Our stay was great as was the accomodation ☺️

Helpful?
D
DavidgbGB
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0
Helpful?
C
ClairegbGB
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Weekend away with Husband"

9.0

Great location close to shops, bars and multiple restaurants. Comfortable bed, good shower, plenty of storage. 10 minute walk to the train station.

There wasn't any milk provided for the tea and coffee and given the amount of space, access to an iron and ironing board would have been preferable.

Helpful?
S
SarahgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Location, Location, Location, but not Luxury"

7.0

Location is absolutely excellent. It is so peaceful and wonderful to be able to walk straight out to explore the centre of Frome, beautiful streets, the bookshops, shops and cafes. The property has what it states on the advert in terms of facilities, The Wifi is great and a comfy bed. When I did reach out the owner they responded really quickly. Would recommend as a bolthole or stop over location if you aren't planning to spend much time there.

Sadly, it really wasn't the 'luxury' stay that is promoted. I needed a stay to get away from noisy and dirty building work at home and found the place quite grubby, and there was an appalling smell on arrival -like someone had tried to spray tons of air freshener or cleaner to mask how musty it is in there. It was overwhelming (as you can't air the property without opening the door) and I finally found their cleaning tray under the sink (from where all the smell was coming from) and had to put that in a separate cupboard and put the cloth outside, as it was nauseating. I've no doubt the owners would have done something, but it is incredibly uncomfortable to ask someone that lives upstairs to fully clean the property properly while you are already there. Dust, cobwebs, bad smells, thick grime on handwash, no smoke alarm, filthy sponge etc. It appeared as is if they were happy the previous person has cleaned and then just done general wipe and spray. I paid more for 'luxury' because I didn't want to think about cleaning and just fully relax, but on my first night I felt quite glum about my booking as noisy TV for hours (which I appreciate they resolved for rest of stay) and I knew I'd have to clean a bit and get sponges etc. The kitchen sink is tiny and no hot water, so you need to wash up plates in the bathroom, After I realised what the reality was, I did have a good stay. I aired the place out loads by opening the door (I had the air filter on at 3 for the full stay) and made the best of it and slept well. It was more that I really thought I could relax into 'luxury' and switch off. Had the advert been more honest, I probably wouldn't have been so disappointed. For the price it really needs a deep clean. I've subsequently seen these kind of issues have been brough up in comments over several years and never been resolved.

Helpful?
M
MaddiegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Exceptional"

10.0

Excellent

All great

Helpful?
C
christinegbGB
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"very pleased with overall stay"

10.0

very good location

Helpful?
P
PaulagbGB
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Excellent"

8.0
Helpful?
D
DouggbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Exceptional"

10.0

Location,quirky room,facilities and the hosts were delightful.

Was over all too soon

Helpful?
I
IangbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 10, 2026

"Very Good"

7.0
Helpful?
J
JonathangbGB
Verified booking
couple
Standard Room
Stayed in Mar 22, 2026

"Well located in Frome"

6.0

This is a property that is very well located in Frome near almost everything. Frome itself is well placed for touring Somerset. There a good restaurants in Frome and the hosts kindly gave guidance which was valuable and appreciated. WifI was good. The property is really well presented and designed.

Previous reviews talk about an underlying odour of drains (sometimes wet dog) and I would agree with this - it's not great and at times unpleasant. There was a blanket / throw left for our use but this smelt damp (wet dog) and not helped by a dog bowl ramdomly left in the property. In fairness we are not dog fans so this could just be us but the odours needs addressing.

Helpful?