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9.2 / 10 Guest Rating

The Old Custom House

The Quay, Poole, gb

The Old Custom House - main view

About the Property

Breathtaking Sea Views
Enjoy stunning sea views from The Old Custom House in Poole, just steps away from beautiful Hamworthy Beach and Poole Harbour.

Modern Amenities
Relax in our well-equipped units featuring flat-screen TVs, fully equipped kitchens with dishwashers, and private bathrooms with showers. Free WiFi is available throughout the property.

Convenient Location
Explore nearby attractions like Sandbanks, Bournemouth International Centre, and Corfe Castle. Poole Beach is just a short walk away for a day of fun in the sun.

Ready to experience seaside tranquility? Book your stay at The Old Custom House now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Bar
Breakfast in the room
Non-smoking throughout
Invoice provided
Breakfast takeaway containers

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional444 verified reviews
AI Summary

Guests highly rate the clean and tidy and frequently praise the friendly service.

Categories

Cleanliness9.0
Service10.0
Location10.0
Room Quality8.5
Amenities8.5
Value for Money9.5
Food and Beverage8.5
Overall Experience9.5

Select topics to read reviews

K
KevingbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Excellent all round stay"

10.0

Location, clean spacious rooms, well thought out en suite shower rooms, coffee facilities, friendly and helpful staff. In the heart of the best part of Poole.

Nothing

Helpful?
M
MarygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Exceptional"

10.0
Helpful?
G
Genius level threegbGB
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Exceptional"

9.0

perfect location, beautiful interior decor.

Helpful?
G
GEORGINAgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Comfortable, clean, also great food!"

9.0

The location right on Poole Quay is lovely, highlighted by the dual aspect windows in my room (Overlord). The room was spotlessly clean, with everything I needed, and the bed was extremely comfortable.

I'd struggle to fault it and will definitely book again the next time I need to visit my office.

Helpful?
M
MartingbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"The Old Custom House"

9.0

Stayed in Brownsea Room overlooking the quay. Great size room, great location.

Nothing to dislike.

Helpful?
J
JackiegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Exceptional"

9.0
Helpful?
L
LouisgbGB
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Very pleasant stay and attentive and friendly staff"

9.0

Great location. Friendly staff and very accommodating. Clean and light.

Helpful?
N
NicholasgbGB
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Good"

6.0
Helpful?
D
DoloresusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0
Helpful?
L
LouisagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"Short stay"

10.0

The host was very accommodating to the needs of our stay. Location was perfect 👌

Helpful?
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