Kasbek Lodge and Tours Lusaka

The privacy

The location is isolated and breakfast arrangements.. sometimes late and had to wait..

the staff and the location

EVERYTHING WAS PERFECT.

Spacious room

1. No electricity 2. The restaurant was closed before 1800 hrs 3. No hot water in the morning 4. There is no desk or table in the room to work with the laptop 5. They start serving breakfast late at 0730 hrs

The staff was so friendly and welcoming

There was no shower gels and I reacted to the soap that placed . I had to go and see the Doctor and I had to pump out money for the Doctor’s consultation plus proscribed spectacles together with the medication. 2) The breakfast was jus a mess. They couldn’t even offer water to drink during breakfast instead I was told to pay for it. 3) My flight was rescheduled and thus beyond my power. Upon talking to a certain lady whom I assume is the owner if not the manager of the premise , she told me they couldn’t refund me. I was really disappointed to be honest. Me being their regular client I wasn’t expecting such response. Later own the took 25% of that day which was left. I still felt it was unfair since I was already inconvenienced by the airline and I did not cancel the stay deliberately

Excellent and safe location it was a gated estate with great security. Near to the mall and delivery time was great. The rooms are exceptionally clean and the aircon worked perfectly. The pool was clean and private.

There was only one socket outlet and the extension cable compromised the beauty of the room. The room did not have a wardrobe. There was no mirror in the shower.

It was nice clean and the staff were very friendly

The road to get to the place and the power cuts were the only 2 things to note