Four Points by Sheraton Sonmarg Resort

The location

Considering the hotel is only 15 months old, it didn’t look new. The workmanship on the property- bathroom grouting, painting, craftsmanship is poor for an international brand such as Sheraton. The dinner in the restaurant was poor so was the quality of the service from the Receptionist.

A place

Dinner serving was very slow, Tourists were most concerned than the locals. And it happened for lunch and dinner both. Poor service as the service was too late had to wait for 50 minutes to get served. Thanks

Nothing except it's location but there are more property near to this with same of better view it's a shame on the name of sheraton

It's like 2 star property, tiles are broken, bathroom are dirty water blocking

Staff is courteous but won’t go extra mile

The fact that there is no AC though fan was provided and there is no option to have windows open. It gets very hot and suffocating in the rooms. I booked for two days but had to leave just after one day since my son got sick and wasn’t sure if hotel could have helped so I left. Overall not worth the brand Sheraton for sure

The beautiful location,their welcome and food.

Unfortunately due to local problems,very less occupancy.