The Pontchartrain Hotel

Loved all of the restaurants, bars, decor,

Great until we were accused of smoking in the room. You could check the cameras and see every time that my husband went OUTSIDE to smoke. Last time we stay here. Sad because we have spent good money at every place within that hotel.

Beautiful hotel with lovely decor in the rooms. Lovely cafe for breakfast with very friendly staff. The location is nice but a bit far from city center and French Quarter. It is often loud at night when people queue outside to get into the rooftop bar.

breakfast in hotel restaurant was excellent coffee was superb

the shower leaked lots of water on the floor

The toilet ran all the time and didn’t get repaired as I asked plus it was very noisy with hotel guests in the hall ways. Plus the bed and pillows were all hard and stiff. I was moved on the second night to another room for the remainder of my stay which was 100% improvement.

Breakfast. Opens at 7. Make it 6.30 for those who are ordinarily in eastern time.

Sitting room, desk area, and dining room in need of major redos. Pretty run down decor that is way too Mardi gras. There is no concierge. Breakfast room needs a redo. Dingy. Room was clean and quiet. Good shower.