Marianne Suites El Nido

Disappointed Staff: Most of them were super helpful and always willing to help (night shift) with a smile :) Food: I don't think some of the food for breakfast was too fresh, I got sick a couple of days. Surprisingly, there are not too many fruits during breakfast Room: spacious enough, but it was not totally clean when we arrived. Sheets had yellow spots, Under the bed, we found packages of pills, there were dust hairs, and it was not properly cleaned. Thr towels were not changed daily, one day I asked the cleaning staff to please clean my room but they didn't. I don't think the money we spent in this place was worth it. They need to be able to provide the kind of service they are charging for. Unfortunately, I wouldn't recommend this place Cheers.

The staff was so helpful that they upgraded us to a superior room with a large balcony, a bathtub and a view over El Nido bay for about a week. When we decided to stay a couple of nights longer, the price was a regular one, no discount, but we are very thankful for a week's long stay at a steep discount. Whenever we had any request such as your organisation, they arranged it for us. When we had to shift the tour by a day due to not feeling well, they helped us out again at no extra cost. They also warned us that their will be no refund should we not show up eventually, but it is fair. The only drawback I can call out is the drainage in shower. It was fully blocked and the water was leaking outside showr cabin, making all the floor around AC flooded. We asked to fix it, but after their intervention nothing changed. It made using shower highly uncomfortable, so we could only use the bathtub.

The location

Poor breakfast, same everyday with very limited options. Extremely bad smell coming from the pipes located in the bathroom that contaminated the entire room. The staff haven’t made up our room for the first 4 days. Difficulty to get our bond back when we did our check-out.

There was the strong smell of mold when we entered our room which was coming out of the bathroom because it was FILLED with mold on every corner of that shower, their breakfast buffet offered orange juice that had green plastic "floaties", it's pretty obvious they don't wash the container. My family and I got sick from drinking their juice cause we thought they were safe to drink. We paid to stay there for 3 nights 4 days but decided to leave a night early because we couldn't stand how disgusting our room was, waited ONE HOUR to get our 1 night refund back, unfortunately the owner was "in a meeting" and was not answering the staff named BEA's calls to ask permission to give us back our refund. I pray this establishment goes out of business. They're scamming people.

I liked the workers

The place wasn’t maintained very well