Piedra de Agua Palenque

Cheerful staff, nice pool, property had charm, in a good location close to the ruins and easy to access public transport.

Everything a bit dated and run down, or broken. Barely any hot water, jacuzzi didn’t work, beds rusty and everything a little damp and dirty. Seem better days. No breakfast offered. No restaurant facilities.

The hotel is quite beautifull and you have that jungle experience

The Hotel was expesinsive but lacked basic services such as a restaurant, laundromat, tv in the room. There was no breakfast or any restaurant in the hotel. Food could be ordered from a place down the street which was of very poor quality and way overpriced. Same for Laundry, they could call someone for laundry, that charged 1 euro per clothing item, absolutely expensive. The services brougth in from outside feel very scammy and anything is much cheaper in town.

Wow, what a luxurious yet so natural beautiful spots to stay! It felt so cozy yet spacious, comfort amongst the jungle, even with an outdoor personal stone bath basin! So many delightful touches to the room and the property, and I so appreciated the natural bath products. The staff was always so responsive and helpful too, thank-you! I highly recommend this wonderful stay in Palenque. :)

♡

Beautiful location, surrounded by lush jungle and very close to the ruins. The facilities are beautiful looking too.

The "private pool" which we paid extra for was not able to be filled with warm water, because the faucet didn't work. Also the hot tub with the pool was not hot when we got there. We had to wait a day for it to be warm.

Pool was very nice and the rooms very spacious

there’s no restaurant

Breakfast simple but greatly appreciated

It's a little pricey and the rooms are small.

Piedra de agua is in the jungle so the feeling is very authentic and great for the kids who felt it was an adventure.

They were remodeling the restaurant so they had no dinner and dis not let us know prior to our arrival. Although there are restaurants within walking distance

The service staff was really welcoming and always available when we needed. I loved the view we had from the room and terrace and the enviroment full of nature.

They could include more oprtions for breakfast or facilities for restaurant.