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8 / 10 Guest Rating

Casa Palma Hotel

Av. Juárez Lote 7 entre 10 y 15 Av. Colonia Centro, Playa del Carmen, mx

Casa Palma Hotel - main view

About the Property

Central Location
Located in the heart of Playa del Carmen, Casa Palma Hotel offers easy access to Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal.

Comfortable Rooms
Each room at Casa Palma Hotel is equipped with modern amenities including a desk, flat-screen TV, and a private bathroom. Relax in comfort with the provided bed linen and towels.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk and concierge service during your stay. Stay connected with complimentary WiFi throughout the property.

Experience the best of Playa del Carmen at Casa Palma Hotel. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Tour desk
Non-smoking throughout
Private check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent50 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the clean rooms.

Categories

Cleanliness7.9
Service8.9
Location8.9
Room Quality7.8
Amenities6.9
Value for Money7.8
Food and Beverage7.9
Overall Experience7.9

Select topics to read reviews

J
JulietamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

10.0
Helpful?
A
ARIASmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

10.0

LA LIMPIEZA

Helpful?
L
LeoesES
Verified booking
solo_traveller
Standard Room
Stayed in Mar 20, 2026

"Good"

6.0

La ubicación al lado de la estación de autobuses y la playa. Puro centro.

No hay alfombrilla de baño y tienes que usar una de las toallas para ellos, poca iluminación natural, no hay secador de pelo y si lo pides, te dicen que no tienen, la TV no funcionaba.

Helpful?
E
EricausUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 18, 2026

"Good"

4.0

Location

Not worth the value. Shower was hot. But horrible pillows, no wash cloth or hand towel, very low quality room. Better deals available elsewhere for that price.

Helpful?
J
JohnusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"Comfortable"

10.0

Great hotel, very clean and comfortable. Would recommend.

Helpful?
L
LuismxMX
Verified booking
extended_group
Standard Room
Stayed in Feb 22, 2026

"Excellent"

8.0

La ubicación y tranquilidad

Helpful?
F
ForitabzBZ
Verified booking
extended_group
Standard Room
Stayed in Feb 22, 2026

"Excellent"

8.0
Helpful?
M
MartínezmxMX
Verified booking
extended_group
Standard Room
Stayed in Feb 15, 2026

"Exceptional"

9.0

Excelente ubicacion y precio No hay restricción en horario de entrada

Me hubiera gustado el cobro con tarjeta para mayor comodidad

Helpful?
D
DanielaarAR
Verified booking
solo_traveller
Standard Room
Stayed in Jan 29, 2026

"Excellent"

8.0
Helpful?
M
MosheusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 28, 2026

"Excellent"

8.0
Helpful?
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