Harte and Garter

Room was v dirty w toe nail clippings on the floor by end of bed that stuck to my feet. Room next to back exit by Wagamama & had homeless people sleeping on back stairwell. Felt unsafe and slept w a chair against the door. Stayed here a few years back so idk what happened to the place.

Great location in the center of Windsor overlooking the castle. Easy check-in. Room is large and comfortable. It could do with a refresh and for sure a new mattress. But for the location and price is was great.

We asked for upgrade and we had the balcony room looking over Windsor castle for trump’s visit.

Great location! Convenient to get around to everywhere

Everything that i was expecting

No restaurant Car park long walk Curtains hanging off rail, couldn't shut them.   Only one pillow, no spares No blankets Room didn't have kettle, had to ask for one. TV only showed few channels. No BBC1 or 2, ITV, Channel 4 or 5. Radiator not working, very cold in evening and night No soap Banging door in halfway all night as staff when in and out of staff only area. We had to complain at 4am after not sleeping up to that point due to door slamming regularly.  Plus side we only stayed 1 night. 

Was quite disappointing! We booked a luxury room, based off the pictures on hotel.com. we were given room 103 which is not luxury by any means, it was actually an accessible room. When we opened the curtains, the view was horrible. Window was full of stains and could just seen bins, a used mattress and what we assumed were workers from a restaurant sat in the alley! We had no bath in the room - which we thought was included with luxury. We ended up complaining and the lady behind the desk said she had no more rooms - after a bit of back and forth we eventually were offered a new room which was better, with a partial castle view and a bath but unfortunately - no plug for the bath so we couldnt use it anyway! The bed was also two single beds pushed together to disguise as a double bed. All in all, the hotel is a good location but I wouldn't rush back. I didn't think either room I had looked anything like the 'luxury' rooms pictured on Hotels.com

We were disappointed with our stay after booking a luxery room we had to change rooms There was only 1 little sachet of shower gel and shampoo although 2 of us were staying Only a very small supply of 2 teabags and 2 coffee and no biscuits overall we were disappointed as this was a special occasion birthday treat

Plenty of shops and dining nearby. Windsor Castle is directly across the street and makes a lovely view. The rooms are clean, a bit outdated and worn but comfortable

So convenient to Windsor Castle and the train station! Dumped our bags and enjoyed Windsor before check in. Lovely.