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9.1 / 10 Guest Rating

Phoenix Hotel by HHG

Hokujo 4690-2, Hakuba, jp

Phoenix Hotel by HHG - main view

About the Property

Luxurious Amenities
Indulge in relaxation with our public bath and mist sauna, perfect after a day on the slopes. Our hotel offers ski storage for your convenience.

Comfortable Accommodations
Each room is equipped with modern essentials like a flat-screen TV, refrigerator, and free toiletries. Upgrade to rooms with fully private bathrooms for added comfort.

Prime Location
Located just minutes away from Happo One Snow Resort and Kokusai Ski Area, our hotel is the ideal choice for avid skiers. Explore nearby attractions like Adam Gondola and Iwatake Ski Resort.

Experience the ultimate winter getaway at PHOENIX HOTEL. Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Laundry
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional69 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent breakfast.

Categories

Cleanliness9.1
Service9.6
Location9.1
Room Quality9.1
Amenities9.1
Value for Money8.6
Food and Beverage9.1
Overall Experience9.2

Select topics to read reviews

D
DavidusUS
Verified booking
group
Standard Room
Stayed in May 13, 2025

"Superb"

9.0
Helpful?
S
SimoneauAU
Verified booking
young couple
Standard Room
Stayed in Apr 20, 2025

"Very good"

8.0
Helpful?
P
PatrickchCH
Verified booking
young couple
Standard Room
Stayed in Mar 9, 2025

"Good"

7.0
Helpful?
K
KenusUS
Verified booking
young couple
Standard Room
Stayed in Feb 23, 2025

"Loved everything, highly recommend!"

10.0

Fantastic staff best service I have ever experienced!!

Nothing

Helpful?
K
KonradauAU
Verified booking
family with young children
Standard Room
Stayed in Feb 18, 2025

"Exceptional"

10.0
Helpful?
F
FionausUS
Verified booking
family with young children
Standard Room
Stayed in Feb 15, 2025

"Exceptional"

10.0
Helpful?
A
AmyhkHK
Verified booking
family with young children
Standard Room
Stayed in Feb 7, 2025

"Very good"

8.0
Helpful?
A
AdrianaesES
Verified booking
solo traveller
Standard Room
Stayed in Feb 1, 2025

"Fantastic!"

10.0

Lovely staff, really clean and quiet rooms. The breakfast was also very good.

Helpful?
M
Martin
Verified booking
family
Standard Room
Stayed in Jan 30, 2025

"Exceptional"

10.0

Transport options were amazing and the Phoenix van drivers were great at getting us to/from the other Hakuba Hospitality Group restaurants and to/from the ski fields. Taxi service in Hakuba is spotty at best, so the vans are a life saver.

Helpful?
F
FrazerauAU
Verified booking
group
Standard Room
Stayed in Jan 21, 2025

"Superb"

9.0
Helpful?
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