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9.1 / 10 Guest Rating

Phoenix Hotel by HHG

Hokujo 4690-2, Hakuba, jp

Phoenix Hotel by HHG - main view

About the Property

Luxurious Amenities
Indulge in relaxation with our public bath and mist sauna, perfect after a day on the slopes. Our hotel offers ski storage for your convenience.

Comfortable Accommodations
Each room is equipped with modern essentials like a flat-screen TV, refrigerator, and free toiletries. Upgrade to rooms with fully private bathrooms for added comfort.

Prime Location
Located just minutes away from Happo One Snow Resort and Kokusai Ski Area, our hotel is the ideal choice for avid skiers. Explore nearby attractions like Adam Gondola and Iwatake Ski Resort.

Experience the ultimate winter getaway at PHOENIX HOTEL. Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Laundry
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional69 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent breakfast.

Categories

Cleanliness9.1
Service9.6
Location9.1
Room Quality9.1
Amenities9.1
Value for Money8.6
Food and Beverage9.1
Overall Experience9.2

Select topics to read reviews

H
HayleyauAU
Verified booking
group
Standard Room
Stayed in Jan 25, 2024

"Very good"

8.0
Helpful?
P
PrueauAU
Verified booking
family with young children
Standard Room
Stayed in Jan 25, 2024

"We would go back every year- we felt at home, looked after, fed and totally spoilt. Loved every minute."

10.0

We loved our stay- we are a family of 4 and took 2 rooms in the hotel as opposed to the chalet. It was clean, comfortable, staff bend over backwards for you and the facilities for pre/ post skiing were perfect- the warmest boot room ever! We had shuttles all over the resort whenever the staff were free to help us they were amazing. I have never been so upset to leave such a brilliant hotel crew! Mimi’s degustation, the Italian crew in the restaurant and cocktails (Dante- best cocktails we’ve had!)

This is not fancy, it’s a little dated and more Japanese in style and you have to be ok that not all rooms have a shower- ours did but my daughters didn’t and we used the Onsen everyday after the slopes and it was perfect. The fancy part is Mimis restaurant and bar- both amazing

Helpful?
V
VictoriahkHK
Verified booking
group
Standard Room
Stayed in Dec 30, 2023

"Superb"

9.0
Helpful?
A
AnaroRO
Verified booking
young couple
Standard Room
Stayed in Dec 30, 2023

"Very good"

8.0
Helpful?
L
LermaphPH
Verified booking
family with young children
Standard Room
Stayed in Dec 26, 2023

"very nice"

9.0

warm staff

Helpful?
A
AlexandragbGB
Verified booking
solo traveller
Standard Room
Stayed in Apr 30, 2023

"Very good"

8.0
Helpful?
T
TomoyajpJP
Verified booking
young couple
Standard Room
Stayed in Mar 15, 2023

"Very good"

8.0
Helpful?
L
LeeauAU
Verified booking
young couple
Standard Room
Stayed in Mar 11, 2023

"Superb"

9.0

Comfortable fluffy blanket and memory foam like pillows. Spacious room, free nespresso pod coffees. Chauffeur shuttle to and from base camp and other resorts (if available). Masa (driver) was awesome! Good shower pressure and temperature! Breakfast ala carte was delicious!

Location not near food (but only 10-15min walk)

Helpful?
P
PannitathTH
Verified booking
group
Standard Room
Stayed in Mar 10, 2023

"Exceptional"

10.0
Helpful?
R
RichardnzNZ
Verified booking
family with young children
Standard Room
Stayed in Mar 5, 2023

"Very good"

8.0
Helpful?
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