Loop Street 1-Bed Apartment with Parking

The carpet NEEDS URGENT cleaning. Is this a pet friendly Room? The toilet and basin was clogged from Day1, notified the property management and at day 4/7 booked I booked somewhere else! Cutlery- everything except a fork in the kitchen. want to wash clothes? DONT BOTHER, besides the washing machine door handle thats missing/broken, clothes took 5 hours to wash and came out smelling like old pipe water! WANT to hang your clothes to dry? FORGET IT! Both stands on the balcony broken! the fridge was so dirty I had to go buy bleach! This is truly a terrible experience

LOCATION, VERY SAFE WITH 24HOUR SERCURITY,

Kitchen utensils need to be looked at. No forks, but plenty of knives. Frying pan looked like it had been deep fried itself!!. Need instructions for the SMEG oven as we couldnt get it working. Need extra hooks in the bathroom or small table to put clothes on.

Great place! Easy to find keys and go through security. Security is also nice and helpful. Perfect location, closed to cafes and city centre. Clean apartment and enough towels. Big windows and conditioner.

Only a few things were bad: The sofa for a third person was broken. They managed to make it possible to sleep, but it was uncomfortable. Also there were no forks at all. And nothing for washing dishes like soap and sponges. But if there are just two of you and you are going to eat only in cafes, it would be totally fine.

The location was great. The apartment was cozy, great for a city Gateway. It is opposite RARE gallery,Whatiftheworld gallery and great pizza places in Bree Street. It is close to kloof street for a night out with great restaurants/bars close by and not too far away from De Waal Park, loved the little balcony and the bathroom. The stove top and oven were perfect, and they provided cute little complementary chocolates, soaps and lotion for our stay as well as coffee and tea (provided filtered coffee with no filter and tea that also needed a strainer, but it was nice that they made the effort to provide these regardless). The decor was great and the view of the city in front of the mirror in the living room is breathtaking. There were an AC and Fan that really came in handy for the extremely hot weekend we booked for and worked fast, I can see myself returning provided a few minor things are improved.

The cleanliness of the apartment was lacking; the bathroom has suspicious splatter marks above the bath and shower. a random fake lash next to the bed. NO FORKS, but other there were utensils, broken mirror, coffee table leg was loose, towel rack was also broken. Bed was hard, couch uncomfortable to sit on. I Made a request for 2pm -3pm check in, No response. I called to ask them if there was any way I could check in earlier as I was 30 minutes early and because it was an extremely hot day and I had groceries that were at risk of getting spoilt in the hot car, the man that telephonically helped me was great and assisted the best he could- he told me that the agent that was going to do the handover of keys was on her way (she told him she was in a uber). I waited in the car 16 minutes over the check in time (frustrated having waited 40 + minutes) and went to security eventually called her only to find out she was in the apartment before the check in time (3pm) and did not let me know. She did not know how to open the garage or getting to the garage, no one informed me that YOU NEED A COPY OF YOUR ID for check in(ended up snapping pic and sending to security but it took me staring blankly and having to ask why It was not told to me before check in), she told me about the wrong pin for the box (check out which caused a delay in us leaving and I had to call in again) and to be quite honest I wouldn't have written this long bad review about this if she was at least a little apologetic or understanding especially because it was her hat told me she was in the apartment for a while before I called...