Yello Guest House Graskop

Clean

Tv not working

We did ask about the breakfast but they didn't have it

The yard needs to be clean it looked like an old place outside

The location of the place is good but no breakfast for me

The room wasn't that clean Toilet was not flushed by previous user Tv was not playing Wifi not working We stand at the gate for close to 30 minutes no one opening for us.

the sitting room heater and the bedroom

sound sytem

We didn't have breakfast at the guest house

Sunday morning there was no hot water

The bed itself was comfortable and was the only aspect of the stay that met expectations.

The staff appeared disinterested and unhelpful throughout my stay. When I asked for coffee for the room, I was told there was none available on the property. I also enquired about breakfast and was informed that no breakfast is offered, despite the house rules displayed behind the door clearly stating that breakfast is available. I stayed for two nights, during which the room was not serviced at all, and there was still no coffee provided on the second day. The bathroom was poorly maintained. The shower door knob was broken, making it impossible to close the door, and the taps were inadequately marked. As a result, and with the shower door unable to close, the bathroom floor was flooded. There was visible black mould on the bathroom ceiling, and the shower floor did not appear to have been properly cleaned. In the bedroom, the pillowcase was torn, and the bedside lamp had no bulb. These are basic items that should be checked as part of standard housekeeping. Finally, despite requesting a receipt and a response from the owner, I received neither. It has now been more than two weeks with no communication.

The place was dirty and there was no toilet paper we had to go ask for it I’m truly disappointed