Riad Shanima SPA Marrakech

The location of this place is perfect. We liked the bed. The entry area to the Riad is really welcoming and the ambience is pretty. The airport transfer worked smoothly and we are very happy we booked it. We paid 20€ for the transfer for 2 of us at midnight. The guys who came to pick us up (unfortunately, we were tired and completely forgot their names) were super friendly and even gave us tips on what to see around the city.

We arrived late at night and were initially given the “Safi” suite. After about 20 minutes of our arrival, we realized the AC was not working. A staff member tried to fix it by removing and washing the filter (with water 🫨), but unfortunately but unsurprisingly, it did not solve the issue. As no other room was available, we had to spend the first night in a very hot room despite paying around €126 per night. We were not even given an apology, instead he told us to sleep with the window open if we felt hot. This window opens to the “passageway” and its also placed at the stairs of the suite so it was an empty suggestion. The next day, we were moved to the “Chaouen” suite, where the AC worked properly. The only issue in this room was that the shower drain was clogged and water would get pooled while showering, but otherwise it was fine. The breakfast was not particularly impressive for us, as it mainly consisted of sweet items. We did ask for eggs and received them, and other guests seemed to enjoy the breakfast, so this may simply be a matter of personal preference. Just for your info: don’t buy bottled water from the riad until it’s an emergency. There is a small kiosk just a 3-minute walk away where water costs 6-8 MAD, compared to 20 MAD at the property. The staff member who seemed to be there when we arrived was working, but he was not welcoming but this could be because of the language barrier and I understand how some people are shy. On the other hand, another gentleman we met towards the end of our stay was very friendly and welcoming. Overall, the Riad itself was okay but the suite was overpriced for what we got.

Wir hatten eine Suite (Marrakech)mit abgetrenntem Privatbereich auf der Terrasse. Dort hat man den eigenen Whirlpool, zwei Liegen, Schirme und Tischen mit Stühlen. Zu den Nachbarn trennt ein Gitter mit Strohhüten. Sprich, nicht total privat, aber eigener Bereich. Das Zimmer war eher dunkel, aber makellos mit offenem eingebautem Halbstock für das Bett, über eine mittelsteile Treppe erreichbar. Personal, Frühstück, Pool, Lage...alles sehr gut. Dekoration und Sauberkeit hat unsere Erwartungen übertroffen.

Ich hatte zwei Probleme: das richtige Einstellen der Klimaanlage (hab mich erkältet, weil es mir mit dieser superdicken Decke zu warm wurde und ohne zu kalt). Gegen Ende habe ich nur auf Fan hohe Stufe gestellt und die Decke weggelegt (das muss eh jeder selber wissen, auf jeden Fall rechtzeitig reagieren!). Und das Bewegungslicht bei der Treppe ging nicht...also Taschenlampe oder Handy mit raufnehmen, sonst ist es ein bisserl gefährlich bei nächtl. Badbesuchen.

La piscine, le personnel surtout Adil, la propreté de la chambre et de l'hôtel en général. La localisation proche de tout et en même temps assez loin pour être au calme.

Struttura nella parte iniziale della medina da risultare così accessibile comodamente anche con auto tramite strada principale vicino. Riad molto silenzioso, staff cortese, attento, simpatico e sempre presente. Pulizie impeccabili, colazione freschissima e ogni giorno con alcune proposte sempre diverse. Noi avevamo la duplex con Jacuzzi personale sopra il terrazzo davvero comoda e rilassante. Piccola ''pecca'' l'assenza di un mini frigo in camera, ma acqua fresca sempre a disposizione su richiesta dallo staff.

Nulla

Le personnel était au petit soin tout au long du séjour en particulier Djalil. L’emplacement était central et au centre de la médina. Les équipements fonctionnaient tous très bien, la piscine accessible toute la journée est assez grande pour faire quelques longueurs et mettraient de bien se rafraîchir. Un établissement parfait.

Gostei muito do Riad, além da simpatia de todo o staff, o pequeno-almoço almoço excelente e todo o espaço muito bonito. O que gostei foi de poder estar dentro da Medina, mas rapidamente estar numa rua principal que nos dava acesso a todo o lado. Na entrada para o quarteirão dos Riads tinha um segurança. Ideal para quem viaja sozinho ou não se sente muito confortável.