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8.4 / 10 Guest Rating

Serenity Hotel Boutique By Alsol

10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, Playa del Carmen, mx

Serenity Hotel Boutique By Alsol - main view

About the Property

Luxurious Accommodation

Serenity Grand Suites Hotel Boutique in Playa del Carmen offers 5-star luxury with air-conditioned rooms, free WiFi, and private parking. Each room features modern amenities like a flat-screen TV and a safety deposit box. Some rooms even include a kitchen for added convenience.

Exceptional Services

Guests can enjoy a 24-hour front desk, concierge service, and currency exchange. The hotel also provides room service and a delicious à la carte or American breakfast. With a restaurant offering Mexican cuisine and special dietary options, your culinary desires are sure to be satisfied.

Prime Location

Perfectly located near Playa del Carmen Beach and other popular attractions, Serenity Grand Suites Hotel Boutique is the ideal choice for travelers. Plus, with a paid airport shuttle service, your journey to and from the airport is made effortless.

Book your stay at Serenity Grand Suites Hotel Boutique for a truly unforgettable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One Bedroom Suite - Photo 1
One Bedroom Suite - Photo 2
One Bedroom Suite - Photo 3
One Bedroom Suite - Photo 4
One Bedroom Suite - Photo 5
One Bedroom Suite - Photo 6
One Bedroom Suite - Photo 7
One Bedroom Suite - Photo 8
One Bedroom Suite - Photo 9
One Bedroom Suite - Photo 10
One Bedroom Suite - Photo 11
One Bedroom Suite - Photo 12
One Bedroom Suite - Photo 13
One Bedroom Suite - Photo 14
One Bedroom Suite - Photo 15
One Bedroom Suite - Photo 16
One Bedroom Suite - Photo 17
1/17

One Bedroom Suite

Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The spacious air-conditioned family room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

56 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

One Bed room Suite

Non-refundable
Room Only
20% OFF$206.41

$165.13

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
1/5

Junior Suite

The fully equipped kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 4 beds.

40 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Room Only
20% OFF$134.1

$107.28

Includes taxes & fees

Guest Reviews

8.4
Excellent44 verified reviews
AI Summary

Guests highly rate the clean hotel and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.3
Amenities8.3
Value for Money7.7
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

T
Torres LópezesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

9.0

Un hotel muy bonito y en muy buenas condiciones con unas instalaciones estupendas y muy limpias. El trato del personal fue impecable e incluso nos aconsejaron excursiones y lugares a los que ir a cenar.

Al estar en temporada baja tanto el bar que hay en el ático como el restaurante para desayunar, comer... etc estaban cerrados. Pero es algo normal, no se puede tener todo

Helpful?
R
RichardcaCA
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Exceptional"

9.0
Helpful?
B
BárbarabrBR
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

9.0

Limpeza, quarto grande, localização, funcionários gentis

Nada, bom pelo preço que custa

Helpful?
J
JeanetteseSE
Verified booking
family_with_children
Standard Room
Stayed in Apr 8, 2026

"Very Good"

7.0

Läget var bra och tjejerna i receptionen var så hjälpsamma och trevliga. Rummet var stort och fint. Utmärkt läge.

Vi var där i april och därför fanns inga drinkar att köpa vid takpoolen. Trycket i dusharna var dåligt.

Helpful?
G
GREGORIO CARLOSmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 8, 2026

"Good"

5.0

Ubicación

Muy mal mantenimiento en habitación Malisimo servicio administrativo No me entregaron factura Esta bajando el nivel que tenia

Helpful?
R
RaducuroRO
Verified booking
couple
Standard Room
Stayed in Apr 7, 2026

"Excellent"

8.0
Helpful?
G
GREGORIO CARLOSmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Mar 31, 2026

"De mas a menos"

7.0

El hotel a decaído mucho, antes tenían buen mantenimiento en las habitaciones

Las toallas están muy viejas y percudidas Las almohadas no son cómodas Un día no hicieron limpieza en mi habitación Esta decayendo

Helpful?
A
AlessiofrFR
Verified booking
solo_traveller
Standard Room
Stayed in Mar 24, 2026

"All great, recommend!"

9.0

All was great, from the location, to the fully equipped room where you can spend one week, to the super gentle staff

All great. Parking included

Helpful?
W
WarleybrBR
Verified booking
family_with_children
Standard Room
Stayed in Mar 22, 2026

"Excellent"

8.0
Helpful?
S
StefaniedeDE
Verified booking
solo_traveller
Standard Room
Stayed in Mar 20, 2026

"Excellent"

8.0
Helpful?
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