YU Resort

The staff were friendly and welcoming, and the view was absolutely amazing. We were given the Presidential Suite as promised, which was a great experience. However, despite the high price and the fact that breakfast, lunch, and dinner were included, the food was extremely disappointing. The quality did not match the standard expected for a Presidential Suite or the price we paid. While the service and views were excellent, the poor food experience significantly affected our overall stay.

The price doesn't match the experience or expectations

Nothing

Bad food, reception set up not good even no warm welcoming lack of experienced staff ad professional.no swimming lifeguard,no activities, no stepping ladder in the pool, dirty towel in the room cover bedding are not good looking very dark, cockroaches in the room, when electricity went off we stayed for 2 hours in the darkness without light

The Location is top notch 👌

The food was horrible, for that price you pay you expect better food. They tell you they have Buffet but just one choice. Forget the Time table they set, put 30 minutes on that frame to have something to eat. The Prices for the Drinks are way to much. The Personal was most of the time not good, especially the Kitchen personnel.

The resort is located in a nice setting, the pools are nice, the beach is quiet and the water is easily accessible (not too many rocks etc.). We were not bothered by vendors.

The only thing that can be improved is the food. The quality of the food is OK, but there is limited choice.

The hotel is modern and new, rooms are big and very clean, beds are comfortable ,A/C and fan were ok. The balcony was nice also. The staff are pleasant but inexperienced.

The food portions were small, buffet options minimal, african style of cooking, coffee was terrible although from the machine,power cuts were frequent, shortage of clean towels, beach in front of hotel wasn't clean. It seems like a hotel needs a good manager because everything seems a little chaotic.

Breakfast was amazing, I loved how they kept us guessing each morning. And the staff were so homely. Loved the TV TOO

The beach wasn’t giving, we understand that is nature though. However, a big resort like this shouldn’t have internet issues, one router for the whole property surely??

Location and friendly staff

So called influencers, hired by YU resort to promote the hotel, made a lot of noise all evening and night. Very disturbing. Staff is great but total lack of senior management. Food not great and very limited choices

Der Gegend ist recht ruhig, nicht überlaufen. Das Resort scheint noch recht neu zu sein, daher ist alles in gutem Zustand. Es ist sauber und nett eingerichtet. Das Personal ist sehr freundlich und hilfsbereit. Es gibt kostenloses Trinkwasser. Grundsätzlich gibt es überall guten WLAN Empfang.

- Das Essen (Vollpension) ist qualitativ in Ordnung, aber nicht das was man bei einem 4 Sterne Hotel erwarten könnte. Das meiste sind recht einfache Gerichte, die man überall woanders für wenig Geld bekommt. - Getränke (und Speisen von der Karte) sind sehr überteuert - wesentlich über dem Preisniveau vieler Restaurants - Der Strom fällt recht regelmäßig aus mit Auswirkung auf WLAN und Ventilatoren/Klimaanlage. Das ist verständlich aber bei dem Preis kann man mehr erwarten. - Der Strandabschnitt vor dem Hotel ist voll von Algen. Während Nachbarn diese entfernt haben, stapelt sich diese am Abschnitt vor dem Resort.

The staff were so friendly/very professional. The cleanliness of the resort. Their potatoes wedges are so yummy. The Smart TVs in the rooms It's a beautiful resort.

The frequent power surges and also the menu is a bit pricey e.g soft drinks.