Beautiful Spacious Ground Floor Newington flat

Lovely big living room and bedrooms. Perfect location for catching buses. Good WIFI. Good washing machine.

Communication was terrible! SUGGESTIONS FOR 26 EAST PRESTON: 1. Better communication. Know what appliances actually exist in the unit. This unit has a Nescafe Mucho Gusto coffee machine, not a Tassimo, as we were told in response to my question. Waste of money for us to arrive with box of Tassimo pods. 2. Respond to messages. Coordinate early check-in BEFORE day of arrival. Also coordinate the time with the cleaning crew. I sent a message May 20th asking about early check-in for June 4th. No response for a week, so I wrote again on May 27th. Got a response that I needed to apply for an early time and pay for a slot. Filled that out asking for noon. Didn’t get a response till the day before we left, June 3rd, saying that noon wasn’t possible, but could possibly get in at 2:00. 3. Replace lockbox for key. We showed up at 2:00 and couldn’t get the lockbox open. Luckily the cleaning crew was still there (they thought they had until 3:00), so we were able to get in and then use their key for the duration of our stay. The lockbox was never fixed. 4. Have the cleaning crew do an inventory as part of the apartment preparation. This unit was missing: Coffee pods which had been promised for first morning at least. Enough toilet paper for duration of stay. Enough bin bags for duration of stay. We found one non-functioning hairdryer. Turns out there was another one in the same room but in an obscure spot. No drying rack for clothes. Only had two water glasses. That was responded to. 6. Fix things noted in previous messages: We should have realized that the previous reviews were red flags. As we later learned, none of their complaints had been addressed. Replace sink stopper to keep water from draining down the sink Fix back door lock that is unwieldy and potentially dangerous in case of needing to get out. 7. Update your web page. Perhaps you think it’s clear, but it’s not.

El apartamento es muy espacioso, las camas eran cómodas, nos gustó bastante. Caminando 20 minutos llegas fácil al centro de Edimburgo, y durante esa caminata puedes ir viendo diversos negocios interesantes, entonces el paseo es muy ameno. También pasan bastantes buses si prefieres no caminar. En general todo bien.

Podrían poner más utensilios como vasos, tazas, cubiertos. Además, la cuota que piden como garantía es bastante exagerada, 300 libras que te regresan en 2 semanas hábiles, si es que ellos consideran que no hay desperfectos, muy dejado a su criterio, así que prefieres elegir la otra opción de 30 libras que ya no se regresan. de alguna manera debes pagar más, y eso que la estancia no es barata.

En general todo estuvo correcto

Recibimos un correo que si necesitaba algo de 9 h a 18 h nos harían llegar en 30 minutos lo necesitado. Escribimos por la mañana y tres días después, nadie a contestado .

L'emplacement et l'agencement de l'appartement.

Le fait de payer une caution si jamais quelque chose venait à se casser, c'est un peu stressant avec des enfants en bas âge.

Bra läge , välutrustat och rent

Lite svårt att få upp nyckelboxen

The house was very dirty. The bathrooms were in acceptable condition, but there were broken items and a clogged shower, with no bath mat for the water. Communication was difficult because we asked for towels and never received a response.

The property was nice, but the owner blamed us for smoking in the house. This wasn't true; we smoked outside in the garden. There were no ashtrays, so we put the cigarettes back in the empty pack and threw them in the trash. Now she wants to charge us for extra cleaning, which I don't think is fair at all. Furthermore, the apartment security deposit ($300) is still blocked.

The property is beautiful. The online congierge makes it super easy to figure out the appliances etc with the easy to access videos. A beautiful stay.

It is right outside the bus stop. Which is great for during the day and easy access to town. But be cautious that it's also the stop for the night bus on a friday and saturday night so the bedroom at the front of the building can get quite disturbed. Nothing serious - just people chatting as they walk past. All good spirited.

The location

The staff behaviour was not good