CHATHAM GUEST HOUSE

Nothing

How our booking was cancelled with no real reason and bad communication.

I rented a single room for a friend for 2 nights as he was carrying out some work on my home. The first night there he said there was screaming and shouting in another room in the house for over an hour! Room was clean enough. And ok value for money.

I had to IMMEDIATELY leave a £30 key deposit. When my friend checked out he left the key in the security box as instructed. I sent my bank details for a refund on my £30 and as of 10pm despite promises of a payment I have not had a refund! Personally I would avoid this place as the owner is DISHONEST!! Other people have left the £30 and never got it back?? It is an extra scam to extort an extra £30 out of people they think they will never see again! Luckily I only live 2 miles away and if I do not get a refund will sit outside and meet this scammer face to face and believe me I will get my money back!!!!!!!

Nothing

They get money and did not get us In

Gave him £30 deposit for the key, and despite an email, text, and phone call where he said OK. I never got the deposit back

no breakfast offered

someone waiting to give me a key to enter when I arrived. delaying getting the £30 deposit when I left. .. from the person I finally managed to wake upspoiled

Very clean tidy and presentable, Comfortable stay.

The owner does not pay Deposit Back!! Promised to pay back the £30 via bank transfer after your stay completed, I texted, phoned and left messages on booking.com But still after many many days no response and just get dismissed, no response back, just yeah yeah Ile pay, and they have not paid the £30 back! I’m very annoyed of disrespectfulness shown of not paying the money back as promised! If you don’t pay £30 you don’t get keys from key safe ! Don’t pay Deposit Back!! Be AWARE !

Not shown on the description or photos that is a shared facility. Toilet don’t lock doors are bad and hard to close shut. Door handles falling out. Above all was e requests of security deposit that had not been return. Property owner doesn’t answer calls or messages. Bad bad business.

It was affordable

You haven’t refunded the guests damage deposits!!

I didn’t we booked it and they cancelled

Cancelling on us last minute and was rude on the phone

Location

They infom me 30 pounds security deposit and it will be refund on The day of check out but even After 3 days They dint , I call to the number and the guy picked the call for first and said he will be calling be back After that I dint . next i tried lat of times but he dint pick and im still trying they dont pick my call . Its a scam .i dont recommended here .