Cabañas Playa Condesa

Charming

Location

Location.

Park security checks. Room was very small, not much light, and not one hook to hang anything, forget about warm shower. The staff was very nice.

Amazing location!!!

Heaven

- we had a beach from cañaba -located in the jungle -weren’t really aware of the national park fee as we only arrived quite late. -you have to pay each day if you go through while the NP are there. - the restaurant was only open for lunch/dinner so we had to hunt for breakfast. We found out the last 2 days both properties either side have amazing brekfast options you can walk 2 min to 😄

Was not an issue for has as we had a hire car but if you plan to walk/cycle would advise taking a small flashlight as it is super dark along that road and quite a long walk I to the Tulum hotel zone /town.

Place is beautiful

It is a very good place, it’s beautiful..

They do have a restaurant but we never see it open, it was hard to get food or water, try to get the staff Is was also a bit hard Unfortunately we had a problem with the electricity and we stay a complete night without light, they had to connect an external fan from outside in order to have air in the room

The location was satisfactory, relatively close to the beach.

Please be mindful this hotel sits within an area which is in a national park area - this means as you arrive you have to pay a fee to enter; 120Mxn (£6). This will apply to any hotels along this strip. You’re not allowed to take any plastic water bottles through. Armed security take them off you when you arrive. This hotel does not have free drinking water or anywhere to refill a reusable bottle. If you do want their drinking water they’ll happily charge you £4.50 for a 300ml bottle at the bar - if it’s open. On our last full day we learned that you could get bottled/canned water for 20MXN Pesos from the shop on site. But they neglected to tell us this from the start. Poor. The rooms have no AC, only fans which just blow warm air around. Very hot and stuffy. No accessible drinking water and high temperatures. Was made to feel unreasonable when I asked for water we could drink/access. I would say the photos online are deceptive. This hotel is close to a lovely public beach but you have to clamber over sharp rock and seaweed to get to it. The wifi doesn’t work very well. The basin is more or less in the shower. The lighting in the room is dull. The floor is gritty. No housekeeping - not expecting the Ritz but not to even empty the bathroom bin is not good. It was overflowing by the time we came to leave. Disgusting. Lose light switches in the bathroom. Plug sockets that don’t work. The manager/staff are rude and seem inconvenienced by you asking for basic things. Lack of any level of service. No one was ever on the desk, had to go and find someone to check out. The priorities of this hotel are backwards - they’ve got a rooftop jacuzzi but no drinking water or AC. A shame as it could be so much better than it is. Living off its great location. Stay in town or spend a few more quid further down the road.