Vuestro Mexico City

The hotel was very clean, and the staff was so friendly and helpful.

Customer Service is terrible. Limited staff that speaks English. A promise of service to be on time, such as laundry delayed to be delivered. Ended up missing my flight and rebook my ticket due to waiting for Laundry Service. Staff do no not acknowledge poor services. No free coffee on breakfast, you have to pay for any expresso or even regular coffee. They serve flavor water which barely taste anything other than more sugar on. Their Whatsapp communication is terrible.

An overall comfortable room. Nice staff

Wifi was down for the whole night after some rainfall. Water in the shower smelled odd. View from the balcony was pretty ugly

Mi experiencia en este hotel fue espectacular y muy positiva. Desde el primer día hasta el último, todo salió bien. Todos los trabajadores fueron súper amables y profesionales, y siempre estaban disponibles para cualquier cosa, sin importar la hora. No me faltó nada y me hicieron sentir muy cómodo. La habitación era moderna y estaba muy limpia, y el espacio era suficiente. La ubicación era ideal porque había muchos lugares y restaurantes alrededor, y además el lugar era muy tranquilo. Al ser mi primera vez en la ciudad, siempre recordaré este tiempo tan especial.

Boa localização, indo de Uber, é próximo ao Museu Nacional de Antropologia, Soumaya e Shopping Antara Polanco. Perto do hotel, a menos de um quarteirão, também tem um mercado Oxxo, Starbucks, farmácia e restaurantes. Conta com uma equipe atenciosa e gentil. Além disso, embora o café da manhã seja servido em regime prato feito, são disponibilizadas ao hóspede várias opções e todas muito saborosas. O quarto é moderno e possui frigobar, microondas e outras comodidades. No geral, foi uma estadia muito boa.

O banheiro alaga com facilidade.

Great hotel. Pretty clean with a very nice room. Bathroom was impecable.

We found this place because it was near to our appointment and the reviews were wonderful and now we know why. The place is immaculate and the service flawless. Thank you Zoe and Claudia you made our short stay súper comfortable. We'll come again, it's the perfect hotel for us. The área also is full of great restaurants and bars, we need to go back and explore some more.