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8.9 / 10 Guest Rating

Casa Arcos Chapultepec

399 Avenida Chapultepec, Mexico City, mx

Casa Arcos Chapultepec - main view

About the Property

Convenient Location
Located in the heart of the Reforma district, Casa Los Arcos offers easy access to major attractions such as Chapultepec Castle and The Angel of Independence.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi and private bathrooms. Some rooms even come with a terrace for a relaxing outdoor experience.

Nearby Attractions
Explore popular museums like Museo de Arte Popular and Museo de Memoria y Tolerancia, all just a few kilometers away from the property.

Experience the best of Mexico City at Casa Los Arcos. Book your stay now for a memorable trip!

Facilities & Amenities

Air conditioning
Lift / Elevator
Non-smoking throughout
Free wired internet
Internet access

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent108 verified reviews
AI Summary

Guests highly rate the clean and central location and frequently praise the friendly staff.

Categories

Cleanliness8.5
Service9.5
Location9.3
Room Quality8.3
Amenities8.8
Value for Money9.1
Food and Beverage8.8
Overall Experience9.0

Select topics to read reviews

R
Rut SelenemxMX
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Excelente"

10.0

Muy buena ubicación, seguro, facil de acceder, no realizaron limpieza durante la estancia, pero en general la habitación es comoda, tiene aire acondicionado, cumplio con mis expectativas.

Las almohadas no son muy comodas, pero no es punto malo, pero si lo pueden mejorar seria excelente.

Helpful?
E
EricusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?
J
Juana MargothpaPA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0

Exelente ubicación, muy lindo el lugar y un baño espectacular.

Almohadas un poco más suaves.

Helpful?
O
OmeidgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0
Helpful?
G
GabyusUS
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Well worth it"

8.0

Ample room and great location

Helpful?
A
AndreausUS
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Comfortable spacious apartment in Mexico City"

9.0

The building is a beautifully maintained vintage property with a lovely secluded courtyard entrance. We were on the top floor (elevator is great) and we had a big terrace with furnishings & plants. Apartment was beyond spotless and spacious. Big modern shower with tons of hot water. Very quiet inside once the patio doors were closed. Lulu, who cleans apartments and maintains the courtyard, etc was super friendly and efficient. Communication with owner was great. They quickly resolved a minor problem. AC worked great during a heat wave. Safe neighborhood with lots of restaurants, etc.

For us, the bed and pillows were quite firm (a matter of preference). Also, the WiFi seemed spotty at times. Otherwise no complaints.

Helpful?
A
anibal urrutiapaPA
Verified booking
couple
Standard Room
Stayed in May 24, 2026

"Excelente lugar para estar contiguo a zona rosa y glorieta del ángel ciudad de mexico"

10.0

El edificio. Apartamento muy cómodo. Excelente localización. Cerca de todo. Metro. Tiendas. Panadería. Etc Área segura. Caminable La atención de lulú la conserje

Todo excelente

Helpful?
B
BusUS
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Super clean, great location; would stay again."

10.0
Helpful?
K
KellycaCA
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Great Location, Clean and comfortable!"

9.0

The Location was great! Easy walking to many sites. The unit was clean and large enough for us to spread out! We loved the terrace and the garden space. The street noise was expected, but very quiet with windows closed. We did not use the stove since the taco stands were just outside the door!

Small things could have made this better. Pillows were too big, garbage containers too small.

Helpful?
S
SorinacaCA
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Beautiful, clean, safe!"

10.0

I can't say enough good things about Casa Arcos.Location, cleanliness, staff, safety - it checked out all the boxes. Located half way between two subway stations, not more than 5 minute walk. Plenty of restaurants, cafes, street food stores around. Very clean and cozy apartments. A bit noisy with the windows open ( located on a majos avenue), amazingly quiet if you keep it closed.Dont worry, there is AC and the temperature inside is just perfect. Lulu, the caretaker, is just amazing, she helps you with everything you need in terms of cleaning and supplies. The communication with the owner was quick and easy, we got the entry code before we landed in CDMX. Keep in mind that this city is built on a drained lake and it's sinking about 50 cm/ year. and because of this unique feature the building can be a bit shaky but just if a heavy truck passes the street. Nothing to be worried about. Overall, we liked it very much and are looking to return to fabulous Mexico city asap.

Helpful?