Hotel Lucca

The place is clean

location

Rooms were very clean and beds were comfortable. The cleaning staff was awesome

The Air-conditioning wasn't working and it was miserable, hot and the staff didn't fix it till the next day. The front desk wasn't very helpful. This was very embarrassing because when we stayed before everything was great and Toni our front desk lady was awesome but she wasn't available during this stay. I booked this for my fiance and her sister and we had recommended hotel lucca very highly but they were very disappointed 😞

I could get onto the roof to view Mayon

The room was not clean, no drinking water supplied in the room, a lot of noise from the basketball court outside the window until late at night, room was hot when we arrived & the air conditioner was from about 1980

The staff are attentive and made us breakfast sandwiches for our early flight.

The event room is right above our room, which made it noisy and we we're not able to rest well at night.

The room are clean

Nothing

Breakfast is good

Aircon is noisy, there were maintenance guys working on early morning and I couldn't sleep.

Neat , clean and tidy.

Location