Grandstay Apple Valley

The staff was friendly and helpful.

Property needs to be updated. Chipping paint and various ceilings are damaged in my room. Holes in some of the hallway walls. The mattresses were softer than I prefer. Small towels and rough sheets. The pictures in the listing did not show the condition of the property.

Walking distance to everything, Lewis the desk clerk upon check in and out. His sincere smile made us Southern visitors feel welcome there. He went above and beyond getting cooking pans to warm up our leftovers. Now we know they are not supplied at all these type of facilities. Apple Valley is a very nice area. Felt safe. Able to walk and get all the supplies we needed. Breakfast was good. 3 full days there any longer we would have left due to jack hammers. Will ask from now on upon check in.

Construction noices 3 stories up from street. Autumns' inability to answer simple questions. Communication issues for sure. The kitchen wasn't clean. Dishwasher full of dishes even though they don't supply kitchen items ? Ice bucket had trash in it. Fridge door on wrong side. Very rough looking bathroom floors. Needs some love. The housekeeping supervisor needs to check. Think they must give booking.com the worst or leftovers. The pool was tiny. There was only 1 working wash machine. No juice 3 days we were there.

Nice quiet room. Comfortable bed

No silverware in our room, the juice machine was broken at breakfast

It was a decent hotel, pretty clean, didnt stink, it was pretty quiet, and everything worked as it should in the hotel room.

The breakfast wasnt all that great, the bed was too soft and uncomfortable.

Not much

Very poor breakfasts! Room serviced only upon request.

Pretty normal continental breakfast was served.

They had an elevator, which made it easy to carry everything to the 2nd floor. The room was huge and the bed was super comfy!

The couch bed was broken, the microwave didnt work well, no silverware but they provided plates, holes in bathroom door, the shower made a super loud screeching sound while being on and the jacuzzi tub jets need a deep deep clean.

Good hotel and staff, but our room wasnt in the best condition for the price.

The holes in the bathroom door, the microwave barley worked and the couch bed was broken.

It was a perfect location for visiting the zoo. There is also a nice splash park and playground two blocks away.

The pool was down for maintenance and it was one of the main deciding factors for our original choice.