Sahid Zarafshon Bukhara

Just the breakfast and the staff

The swimming pool is for general public use, so it was packed with outsiders making a racket getting on our sunbed even when our stuff was on the sunbed. The music starts blaring out so loud all the way to midnight. Another thing I reported the reception was the safe in our room was tempered with. When I tried to open the safe it wouldn't open with the numbers I set. Had to call out the engineer to open the safe. £200 was missing from my safe. I don't know who would have done this. The staff must know how to open the safe but wouldn't know the original number.. that's why numbers wouldn't work. Definitely a no no for this hotel. Also the lighting in the room was so dull that I had to use my phone torch to look for stuff in my suitcase.

Πρωινό, είχε 2 πισίνες πολύ μεγάλες και 24ωρη λειτουργία. Είχε πολλές παροχές.

Οι πισίνες θα έπρεπε να είναι πιο καθαρές. Τη νύχτα που έχει λιγότερο κόσμο πρέπει να βάζουν το μηχάνημα να καθαρίσει. Κατά τα άλλα όλα τα υπόλοιπα και τα δωμάτια πεντακάθαρα

Not Quite a 4-Star Experience We stayed at Shahid Sarafshan Hotel expecting a proper 4-star experience, but unfortunately, it fell short in several areas. The biggest disappointment was the lack of basic amenities — there was no iron in the room, and getting hot water in the shower required constant adjustment, which shouldn’t be the case in a hotel of this rating. On a positive note, the reception staff and the bellboy were attentive and helpful, which we appreciated. Housekeeping was also good, but some other staff members seemed unmotivated and disengaged. Additionally, we were not informed about the tourist tax during booking, which should have been communicated clearly in advance. The deluxe room lacked a proper minibar, and overall, the experience didn’t meet modern 4-star standards. Perhaps it qualifies as such by Bukhara’s local expectations — or maybe it still reflects what was considered 4-star during the Soviet era.

The hotel is realy very nice, we got an upgrade to a larger room which was realy quite large. The pool is also very large ,you can do a decent swimming exercise. Breakfast is fantastic. The staff was very helpfull and always ther to assist. I liked the boy who wanted to tell about the history of Bukhara. From the hotel, ordering a taxi is very good, I think they use Yandex, which we could not get to work on our phone(s).

The hotel is a bit out of the city centre, you can walk up to the centre but it is better to take a taxei to safe energy when it is warm.