Tahiti Resort

Breakfast was good and the location was good.

Thought we were getting two double beds in the room but it turned out it was a pull out couch or something similar which squeaked every time the person moved on it. The fridge didn't work in our room, we told reception and they said someone would come and fix it but no one came. The rooftop pool had rubbish in it.

Booked for 7 nights and stayed for one then left. Problems with air-con in the room and unhelpful staff. We asked to change rooms but was told we couldnt. Beach was close by but no seating for hotels guests. We where refused a refund of remaining nights but finally got 50% back. Not a great experience.

Proximity to the Main Street

Customer service was very poor. the reception staff do not answer their phones and the guest have to walk to the reception every time. During checkout, we were asked to wait for 15mins so that they can check the room and clear us from checkout which I think it’s very poor customer experience.

Room by the pool are older style but really lovely clean and comfortable

Breakfast was average but ok

None

OUR VACATION WAS RUINED BECAUSE OF THIS GREEDY DODGY HOTEL We booked 6 rooms for 720.000vnd/night through Agoda. Then hotel initiated a cancellation from my end. They then said the price was an error and too low for them. With a sympathy and understanding, we discussed and agreed with new price of 1.100.000vnd/night. However, few days later, Taihiti messaged me again saying this is an error and they have no room for us??? They pushed us to another 3 star but old/rundown/ugly/cheap hotel that looks like a ghost house to me. When I checked google and all booking sites, Taihiti still has availability on those days, but with a way higher price (of course because it’s only 3 weeks till our stay). Looks like they want to cancel us out so they can sell those rooms out for higher price. We are now in limbo with nowhere to stay and only few weeks till our trip. This is so greedy, dodgy, unprofessional, unethical and unfair business conduct. If every business can do this, what planning and booking in advance is for? Agoda was useless, all they did were apology and offered to find another room. If I could, I wish to leave -5* seriously

Great stay

Nothing negative all was ok

Happy with everything

All was great