Club Wyndham Shirakabaso Shigakogen

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Excellent facilities with ski rental on site. Staff were superb and went out their way to help.

Location onsen room facilities

Variety of breakfast and dinner menu

The location was fantastic — right next to the bus station, which made getting around very convenient. The daily meals were excellent, with a great rotation and wide selection of dishes each day. Both the public and private onsen were wonderful and very well maintained. The two complimentary massage chairs were a real treat after a long day on the ski slopes. The staff were attentive, friendly, and provided excellent service throughout our stay. Having in-house ski rentals and a coin laundry was extremely convenient. A special mention to Mr Miyagi from the ski rental shop — he was outstanding and incredibly helpful. Our room was very spacious and comfortably accommodated two adults and two large suitcases without feeling cramped. Seems to be recently renovated with a great touch.

The WiFi connectivity in our room (409) was unfortunately quite poor — neither my partner nor I were able to connect during our stay. The coin laundry dryer also required multiple cycles (around three) to fully dry our clothes, which was a little inconvenient. Otherwise, everything else was excellent and this accommodation would have easily been a 5/5 experience.

Fabulous staff, beds very comfy

Location

Food

Japanese style room was clean, functional and spacious. Location very practical with nearby bus stop and skiing in/out. Nice hot springs (also outdoors) and sauna. Basement ski rental has good quality equipment and service. Breakfast and Dinner buffet with wide selection of fresh food for every taste. Staff, and their level of service was just amazing at every encounter!

Spa is great, staff is exceptionally nice, coffee area is super! Food was very good (but could be a bit hotter or maybe served fresh from the grill instead of the heaters). Beautiful rooms, massive comfortable beds!