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7.8 / 10 Guest Rating

Sheraton Westport Chalet Hotel St. Louis

191 Westport Plz, Maryland Heights, Missouri, 63146, Maryland Heights, US

Sheraton Westport Chalet Hotel St. Louis - main view

About the Property

Recreational Amenities
Enjoy our fitness center and seasonal outdoor pool for leisure and relaxation.

Dining Options
Indulge in American cuisine at Lucerne Restaurant with a bar/lounge or opt for room service.

Convenience and Comfort
Stay connected with wireless internet, enjoy a restful sleep on a pillowtop bed, and relax in a deep soaking bathtub with designer toiletries.

Book your stay at Sheraton Westport Chalet Hotel St. Louis for a luxurious and convenient experience.

Facilities & Amenities

Fitness facilities
Proposal/romance packages available
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from May to September. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Room, 1 King Bed with Sofa bed - Photo 1
Premium Room, 1 King Bed with Sofa bed - Photo 2
Premium Room, 1 King Bed with Sofa bed - Photo 3
Premium Room, 1 King Bed with Sofa bed - Photo 4
Premium Room, 1 King Bed with Sofa bed - Photo 5
Premium Room, 1 King Bed with Sofa bed - Photo 6
Premium Room, 1 King Bed with Sofa bed - Photo 7
Premium Room, 1 King Bed with Sofa bed - Photo 8
Premium Room, 1 King Bed with Sofa bed - Photo 9
Premium Room, 1 King Bed with Sofa bed - Photo 10
Premium Room, 1 King Bed with Sofa bed - Photo 11
1/11

Premium Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed338 sq feet Internet - WiFi Entertainment - 37-inch HDTV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

31 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

Premium King Room With Sofa Bed

Non-refundable
Room Only
20% OFF$380.51

$304.41

Includes taxes & fees

Premium, Guest room, 1 King, Sofa bed

Non-refundable
Breakfast Included
20% OFF$512.21

$409.77

Includes taxes & fees
Chalet, 2 Double Beds - Photo 1
Chalet, 2 Double Beds - Photo 2
Chalet, 2 Double Beds - Photo 3
Chalet, 2 Double Beds - Photo 4
Chalet, 2 Double Beds - Photo 5
Chalet, 2 Double Beds - Photo 6
Chalet, 2 Double Beds - Photo 7
Chalet, 2 Double Beds - Photo 8
Chalet, 2 Double Beds - Photo 9
Chalet, 2 Double Beds - Photo 10
Chalet, 2 Double Beds - Photo 11
Chalet, 2 Double Beds - Photo 12
1/12

Chalet, 2 Double Beds

2 Double Beds231 sq feet Internet - WiFi Entertainment - 37-inch HDTV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height electrical outlets in bathroom, accessible bathtub, raised toilet seat, grab bar in bathtub, roll-in shower, visual fire alarm, wheelchair-accessible bathroom vanity, portable shower seat, low-height view port in door, low-height door lock, lever door handles, portable bathtub seat, hand-held showerhead, closed-captioned TV, and braille signageEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

Guest room, 2 Double

Non-refundable
Room Only
20% OFF$354.19

$283.35

Includes taxes & fees

Guest room, 2 Double

Non-refundable
Breakfast Included
20% OFF$452.75

$362.2

Includes taxes & fees
Premium Room, 1 King Bed - Photo 1
Premium Room, 1 King Bed - Photo 2
Premium Room, 1 King Bed - Photo 3
Premium Room, 1 King Bed - Photo 4
Premium Room, 1 King Bed - Photo 5
Premium Room, 1 King Bed - Photo 6
Premium Room, 1 King Bed - Photo 7
1/7

Premium Room, 1 King Bed

1 King Bed231 sq feet Internet - WiFi Entertainment - 37-inch HDTV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height electrical outlets in bathroom, accessible bathtub, raised toilet seat, grab bar in bathtub, roll-in shower, visual fire alarm, wheelchair-accessible bathroom vanity, portable shower seat, low-height view port in door, low-height door lock, lever door handles, portable bathtub seat, hand-held showerhead, closed-captioned TV, and braille signageEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

Premium, Club Lounge Access, Guest Room, 1 King

Non-refundable
Room Only
20% OFF$503.8

$403.04

Includes taxes & fees

Premium, Club Lounge Access, Guest Room, 1 King

Non-refundable
Breakfast Included
20% OFF$529.06

$423.25

Includes taxes & fees
Premium Room, 2 Queen Beds - Photo 1
Premium Room, 2 Queen Beds - Photo 2
Premium Room, 2 Queen Beds - Photo 3
Premium Room, 2 Queen Beds - Photo 4
Premium Room, 2 Queen Beds - Photo 5
Premium Room, 2 Queen Beds - Photo 6
Premium Room, 2 Queen Beds - Photo 7
1/7

Premium Room, 2 Queen Beds

2 Queen Beds338 sq feet Internet - WiFi Entertainment - 37-inch HDTV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

31 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

Premium, Club lounge access, Guest room, 2 Queen

Non-refundable
Room Only
20% OFF$503.8

$403.04

Includes taxes & fees

Premium, Club lounge access, Guest room, 2 Queen

Non-refundable
Breakfast Included
20% OFF$529.06

$423.25

Includes taxes & fees
Chalet, 1 King Bed - Photo 1
Chalet, 1 King Bed - Photo 2
Chalet, 1 King Bed - Photo 3
Chalet, 1 King Bed - Photo 4
Chalet, 1 King Bed - Photo 5
Chalet, 1 King Bed - Photo 6
Chalet, 1 King Bed - Photo 7
Chalet, 1 King Bed - Photo 8
Chalet, 1 King Bed - Photo 9
Chalet, 1 King Bed - Photo 10
Chalet, 1 King Bed - Photo 11
Chalet, 1 King Bed - Photo 12
1/12

Chalet, 1 King Bed

1 King Bed231 sq feet Internet - WiFi Entertainment - 37-inch HDTV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height electrical outlets in bathroom, accessible bathtub, raised toilet seat, grab bar in bathtub, roll-in shower, visual fire alarm, wheelchair-accessible bathroom vanity, portable shower seat, low-height view port in door, low-height door lock, lever door handles, portable bathtub seat, hand-held showerhead, closed-captioned TV, and braille signageEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

Chalet-Style, Guest Room, 1 King

Non-refundable
Room Only
20% OFF$354.19

$283.35

Includes taxes & fees

Chalet-Style, Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$478.5

$382.8

Includes taxes & fees

Guest Reviews

7.8
Very Good106 verified reviews
AI Summary

Guests highly rate the attentive staff and frequently praise the great food.

Categories

Cleanliness6.7
Service8.2
Location8.2
Room Quality7.7
Amenities8.2
Value for Money7.7
Food and Beverage8.2
Overall Experience7.5

Select topics to read reviews

A
Andrew
Verified booking
Standard Room
Stayed in Aug 2, 2021

"Good stay. We'd return."

8.0

We had a nice, short stay at the Sheraton Westport Chalet. I think the room we were in was in an older part of the hotel, but it was clean and comfortable. The lobby area and restaurant/bar seemed to be considerably newer. Breakfast was very good, and everyone on the staff that we encountered was polite and helpful. Overall, we had a good experience and would certainly consider a return visit.

Helpful?
D
Denise
Verified booking
Standard Room
Stayed in Aug 1, 2021

"One Friday Night"

10.0

The hotel was great. Clean rooms and a friendly staff. Getting to the room was a little confusing; however, the trainee that worked with me didnt know she needed to explain that the ground floor is actually the 3rd floor. We figured it out. We were close to the pool so the hall was a little humid and smelled a little like chlorine but it was not unbearable. Great stay overall.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 28, 2021

"Terrible…not sure how how it has +ve reviews"

2.0

Hotel seemed unclean and elevator was either broken fully at times and 7-10min wait rest of the time. Stairwells lead do doors with no handles and fully blocked doors, not sure how they even pass the fire inspection! Fitness room is useless, nothing works and no climate control. Restaurant had very attentive and pleasant staff, good food. Only silver lining about this hotel.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jul 26, 2021

"Exceptional"

10.0

Na

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 8, 2021

"Exceptional"

10.0

Good breakfast buffet, but pretty pricey. Room was comfortable and the pool was good.

Helpful?
J
Janice
Verified booking
Standard Room
Stayed in Jul 6, 2021

"Excellent"

8.0

We thought the room was just ok But it did have a small deck. Pool was beautiful.. great breakfast.. had a bar and restaurant.. in a really nice block of restaurants, comedy place or just to stroll around. Also close to downtown and things to go to.

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Jul 5, 2021

"Good"

2.0

One of my rooms werent ready until 530.. One of the rooms heater was stuck on. Very short staffed so couldnt accommodate people in a manly time.

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Jul 5, 2021

"Exceptional"

10.0

This was a very clean and quite place. Staff was awesome and very helpful. Pools, the kids love them.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 27, 2021

"Beautiful hotel but not prepared for checkin"

8.0

We were on our babymoon and had plans Saturday evening. Got there at 3pm and our room wasn't ready and they didnt have an estimated time when it would be ready. Had to cancel our reservations and find new restaurant that could accommodate our new timing and missed the beginning of our show. We were then charged for the room again when it was already paid for. Front desk said it was supposed to be charged to Expedia but they charged us instead, even though we paid a long time ago. Room was nice & hotel was beautiful. Just frustrating having to cancel plans because we couldnt get into our room.

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Jun 27, 2021

"Excellent"

8.0

It’s a very cute place to stay with a beautiful pool and relaxing lake view. Rooms are a little small, but worked well for 3 people. Would definitely choose to stay here again.

Helpful?