InterContinental Mark Hopkins San Francisco by IHG

Building is being remodeled. No kitchen. No refrigerator in the room. Parking too expensive.

Good, comfortable, well furnished room, good service, and a good rate that included parking.

good location, friendly staff, free coffee

fridge didn't work, room was small

Location and friendly staff

Parking fees are high

Location and view. Loved that you could open the windows a crack and get fresh air (rather than ac) and hear the city sounds. Elevator was impressively fast. Enjoyed the hotel’s history display in the lobby.

TP could have been higher quality! Missed having a plain soap bar (boyfriend hated the liquid soap scent and we had to buy a bar of soap at a corner store).

Classic location for San Fran, and on two street car lines. Top of the Mark is an institution for a cocktail lounge with a wonderful view of city and bay. The cafe was good standard.

Breakfast buffet was huge - but no option for a small and less expensive breakfast.

The location

The front desk person was more interested in chit-chatting with certain customer when he could clearly see there was a long line of people waiting to check in. I was then given the wrong room (paid extra for a corner room). They eventually corrected the situation but the experience was more than frustrating.