Comfort Inn St Louis - Westport Event Center

Filthy & needs a proper cleaning.

Overall, this was an okay stay but i've stayed at better Choice Hotels. This location was rather run-down. The floors in the hallway and lights give super scary vibes. Stains on the carpets, broken door knobs for staff rooms that just look sketchy. Our room however, was accommodating except we had no hot water for our shower. When we told the night concierge, she told us they needed to reset the hot water heater, which sounded like a lame excuse. We were told to wait 30-60 minutes instead of being moved to a new room like we requested. Waiting wasn't an option, so I folded and took a cold shower. We were later moved into the next room, where the quality of the room (the bathroom) was not the same. The bathrooms were uncomfortably small. The staff did not speak to us in the hallway either. Just not friendly.

This place has seen better days. It's huge. Hallways are dark. Carpet is dirty and gross in the halls and in my room. I felt like I was in The Shining. No service whatsoever at the front desk.

I was in town for the Chris Brown concert with my sister & friend. Overall our stay was great! the staff were super friendly & accommodating. Being from Minnesota and our first time in Saint Louis, they recommend some great places to eat & local attractions. The room was very clean, everything worked great! No issues at all. I would definitely stay again if i were to go back to Saint Louis. The breakfast was absolutely great! belgian waffles, scrambled eggs, sausage, biscuits/gravy, fruit, apple/orange juice, ice water, fresh hot coffee, bagels, cereal, oatmeal, etc . COMPLIMENTARY!

I absolutely loved the fresh hot breakfast bar, and the super friendly staff

There was a lot of trash outside the facility mostly left and dumped by guest, there were no available carts because guest left them in the rooms with them or on the floors and never returned them

Very comfortable

Dirty, didnt feel safe, food not good

The staff was friendly and very helpful

We stayed for the weekend, the second day our key cards Stopped working and we couldn't enter our room! There was Absolutely NO Breakfast at All any day! It reeked of Weed in the hallways, and rude kids and teenagers were roaming the hallways.. Definitely Not staying here again!