Amari Phuket

The property is good but extremely understaffed the staff is not at all polite specially front desk people Ms. Joy at front desk is extremely rude though we booked ocean view double bed suite the room was not clean at all and when called at front desk Ms. Joy said the lizards & mosquito in room are common. I told her that my daughter who is just 6 years and cant sleep because of lizard in room to this she said we will change room but room shown was not good at all as per ocean view and was very far away. The buggy service is extremely bad and too much waiting though they have buggy/golf cars but due to understaff the problem of buggy is there. We stayed for 4 days and they served exactly same breakfast everyday and restaurant had ants on muffins but as per them its natural and common. After paying a big amount to stay in this hotel.

Location is fabulous Should definitely discourage guests from coming to the breakfast in payjamas or night suits esp the ladies

The reception area has no AC Pool timings for adults should be longer

our visit was during law session, we got a free upgrade to a suit. the place was amazing and the hotel staff was very professional. They interact with you with a wonderfull smile. our check-in was done by Joy, she is very good.

Best resort but…. We love Amari but our recent visit was marred by a dominating demographic… pajamas worn at breakfast, hands not tongs touching food at breakfast buffet, rude to wonderful staff in front of us and so loud and unpleasant. We hid in quiet spot to avoid them. We have been visiting Amari for 20 years and usually it has a very multicultural vibe, which we loved. Now monocultural. It made us feel very uncomfortable on more than one occasion. We felt we the only people who left the pool to use the toilets- may be you need toilets closer to pools. For us it was bittersweet- absolutely love all the staff but some of the other guests make Amari seem much less classy than it used to be. Maybe some rules or guidelines should be set out in multiple languages. But really- I don’t want to eat breakfast looking at people in their pjamas.

تعامل الموظفين ممتاز والفندق على جبل يعني معزول للي يبي يبعد عن الضجيج والازعاج لكن مشي على الاقدام تستطيع الوصول الى المحلات على شاطئ باتونق لكن المهم اللياقه لان به صعود اذا رجعت للفندق

الوسائد غير نظيفه الغطاء نظيف لكن الوسائد من الداخل غير نظيفه ويوجد نمل كثير بالغرفه

الاطلاله فقط

الفطور مزدحم جداً وغير نظيف وتوجد حشرات عند العصير كثيرررهه - والنظافه تدنت كثيراً عن الاول

Had an amazing time. View from room were really good. Special thanks to NOK for making our stay comfortable

الموظفون كانوا محترفين ومتعاونين جدًا، وإطلالة اللوبي والغرفة كانت جميلة ومميزة.

هناك عدة ملاحظات سلبية أثرت على جودة الإقامة. أرضيات الغرفة كانت شديدة الانزلاق سواء مع ارتداء الحذاء أو بدونه، وهو أمر مزعج ويثير القلق من ناحية السلامة. كما أن الغرفة تبدو قديمة وتحتاج إلى تجديد وتحديث لتواكب مستوى الفندق. كذلك قمنا بحجز ودفع تكلفة سرير كبير، لكننا فوجئنا بأنه عبارة عن سريرين منفصلين تم ضمهما معًا، وهو ما لم يكن مطابقًا لما تم حجزه. الانترنت سيئ جداً