Quality Inn Delta Gateway to Rocky Mountains

Close to National Park

Pet hair even on the beds Tv not working Staff was ok but not super friendly

Room was clean. Desk clerk was nice, friendly, and helpful. Was not one of the nicer Quality Inns I have stayed in. Was way overpriced for the value.

We requested a downstairs room but they would only give us an upstairs room. My partner struggles with stairs. The carpet upstairs smelled like pet urine and was obviously dirty. The room was clean and the bed comfortable. We have stayed here before, downstairs, and did not notice these negatives then. It has seemed to deteriorate. When checking in staff was not available at the front desk and did not answer when i called the (please call this number if you need assistance) number. Housekeeping finally acknowledged me and went into the office and the manager (tall dark haired man) then emerged. This also was not the same reception we've previously experienced.

Terrible all the way around. Room stank too

The overall hotel is ok but needs some rehab. Our towel rack was falling apart, the shower needed plaster and painting, the window to the parking lot looked broken ( had a wooden stick to keep it locked). The area was close to a park for our dog and he slept well!

Perfect!

Some of the staff weren't very nice. One of the staff in particular slept most of the times I saw him.

I liked how clean it was! I liked how there's a grocery store right next door of you forgot something! I LOVED the breakfast!

I didn't like that they are pretty friendly but not really anywhere to take your pet to go. I didn't like how unfriendly and ride the owner is. But his staff definitely makes up for his lack of friendliness. So I guess it evened out. He will be gone from the desk and let customers wait, and the phone ring and ring! I said hello to him one evening when I came in and he acted like I didn't even exist! He is RUDE! I LOVED HIS 2 DAY LADIES! They were extremely kind and helpful!!! Housekeeping was friendly too!

Property advertised a pool/ hot tub which was the reason we booked this hotel. They do not have one. They offer a pass to the rec center - which isn't open on Sundays. The front desk guy wrote us a pass but didn't tell us it wasn't open. Breakfast was also very sub par.