Motel 9 University-Downtown

When i checked in i was told i had to pay a $50 incidental fee up front, cash or charge. This was not stated anywhere in the check in description. It was late and we just wanted to check in but our keys didn't work. I had to go back out in the bad weather to the office for new keys. They didnt work either. The desk attendent could not get keys to work so we never got any. I had to move a very heavy bed to plug in a light and it was filthy behind the bed. The light never did work because it would not stay plugged in. I was expecting a simple hotel without frills but this was dirty and broken down.

Not recommended if you expect any value. You cannot sleep well.

Nothing. Property has been repainted a dismal dark gray ans something since the photo. In addition to the dismal, dirty looking color, the workmanship on the paint job was very poor. The same description applies to everything dealing with the property

It was nice I enjoyed my stay it was clean and very relaxing

Still haven’t given me my said deposit back I checked out on Tuesday it’s Sunday. Other guests were also having problems getting it back. Crappy business

I was in Austin in November for a conference. I made reservation at Rodeway Inn for two nights, but stayed for just the first night. The least said about the hotel, the better. It is not a place I will recommend to anyone to stay for even a night. And please, do not be deceived by the pictures you see on the hotel's website. The place is not properly kept--too much trash and rats on the compound, rooms are filthy and smell so bad (I changed rooms three times), insects/bugs all over the place. Yuck, I hated the bed. I put my clothes on the white sheet to sleep the night I checked in. I spent my second night in a different hotel but came back to Rodeway Inn the next morning to check out and get back my $50 deposit. There was a female receptionist (I didn't get her name) who was super sweet. She was very courteous and made my three room change possible the night I checked in. A guy (late 30s to mid 40s) took over the next morning, and I understand he is the manager of that facility. I am not sure why he's in the hospitality business. This guy was so rude and showed no concern about my ordeals the night before. This is not a place I will recommend to anyone. The facility should be shut down, if management will not do its job of maintaining and keeping the place clean.

The room is small and the location is bad and sleeping in the room is not comfortable because the car sound on the highway is very annoying

Stay was fine. A bit disconcerting when you see a drug deal going on in parking lot. Everything is very old. Queen bed frames w/full size mattresses, bathtub chipped and tile dingy, cold water faucet didnt work, drapes only had a few hooks, so partially falling down, outside dirty. Sheets and pillows clean, we slept well. All in all, it was an overnight stay, so fine.

It was a little shaky at first but the front desk young lady work it out

The facility is lacking cleanliness. I found hair in our towels, had an allergy attack because the room is dirty, and had a crusty stain on my blanket. Overall, pretty gross.